Luxury Hotel Hostess - Elevate Guest Experience with MOstay

Mandarin Oriental Hotel Group Limited; Abu Dhabi; On-site; AED 47,000 - 71,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Health & Colleague Wellness

Retirement Plans

Job summary

Emirates Palace Mandarin Oriental, Abu Dhabi is seeking a Hostess to join the Food & Beverage team. The role involves greeting guests, seating them per standards, and supporting service as needed within a luxury hotel environment.

Based at Emirates Palace, you will ensure impeccable guest experience, maintain presentation standards, and contribute to a seamless dining operation in a prestigious setting. Fluent English is assumed; additional languages are a plus.

Qualifications

• Minimum 1 year of experience in the same role in a luxury hotel.
• Excellent interpersonal and communication skills.
• Proficiency in additional languages is preferred; fluency in Russian will be considered an advantage.

Responsibilities

• Greet guests in a friendly and courteous manner and seat them according to Emirates Palace standards.
• Set up the hostess desk and ensure table settings follow restaurant requirements.
• Handle reservations and telephone inquiries in line with Emirates Palace standards.
• Maintain cleanliness and order of menus, guest collateral, and seating areas.
• Support restaurant service as needed and communicate guest feedback to management.

Skills

Customer service

Interpersonal skills

Communication skills

Russian language

Job description

Emirates Palace Mandarin Oriental, Abu Dhabi is seeking a Hostess to join the Food & Beverage team. The role involves greeting guests, seating them per standards, and supporting service as needed within a luxury hotel environment.

Based at Emirates Palace, you will ensure impeccable guest experience, maintain presentation standards, and contribute to a seamless dining operation in a prestigious setting. Fluent English is assumed; additional languages are a plus.