Luxury Hospitality IT Experience Supervisor

Rosewood Abu Dhabi

Abu Dhabi

On-site

AED 120,000 - 180,000

Full time

8 hours ago

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Benefits offered by this job

Medical coverage

Retirement benefits

Paid time off

Complimentary room nights

Learning and development opportunities

Global career opportunities

Parental leave

Job summary

Rosewood Abu Dhabi is seeking an Information & Technology Supervisor to maintain and enhance the hotel’s technology infrastructure, ensuring systems operate securely and efficiently in line with Rosewood standards. You will support associates and guests with technology needs and contribute to implementing new applications, hardware, and software solutions.

In this role you will collaborate with hotel departments and external partners to keep systems running smoothly, provide proactive IT

Qualifications

Experience with hotel technology systems in luxury hospitality.
Experience supporting property management, POS, and financial systems (Opera, Micros, Sun Systems).
Strong analytical mindset with troubleshooting skills.
Excellent English communication.

Responsibilities

Operate and maintain the hotel's IT systems, applications, networks, and infrastructure.
Implement system enhancements and technology projects.
Monitor system performance and identify opportunities for improvements.
Provide technical support and onboarding for associates.
Collaborate with external vendors to resolve issues and ensure service continuity.
Assist guests with connectivity and tech inquiries.