Luxury Guest Concierge — Elevate Experiences

Rixos Hotels; Dubai; Presencial; AED 78.000 - 112.000; Jornada completa

Descripción de la vacante

Rixos Hotels is seeking a Concierge in a luxury property in Dubai to welcome guests and assist with special requests, ensuring an exceptional stay. You will gather information about local events and amenities to enhance guest experiences.

Ideal candidates have concierge or guest-facing experience, outstanding communication, and a polished, guest-focused approach with keen attention to detail.

Formación

• Previous experience in a Concierge or similar guest-facing role.
• Strong communication and interpersonal skills with a warm, professional, and guest-focused approach.
• Well-presented, confident and service-oriented with attention to detail.

Responsabilidades

• Respond to special requests from guests and follow up to ensure satisfaction.
• Gather and provide information to guests about property and surrounding area amenities.
• Review shift logs and document pertinent information in logbooks.
• Report accidents, injuries, and unsafe conditions to manager; complete safety training.
• Follow company policies; maintain confidentiality and protect company assets.

Conocimientos

Concierge experience

Communication skills

Guest-focused service

Attention to detail

Descripción del empleo

Rixos Hotels is seeking a Concierge in a luxury property in Dubai to welcome guests and assist with special requests, ensuring an exceptional stay. You will gather information about local events and amenities to enhance guest experiences.

Ideal candidates have concierge or guest-facing experience, outstanding communication, and a polished, guest-focused approach with keen attention to detail.