Lux Concierge: Elevate Guest Experience

SmartRecruiters, Inc.; Ras Al Khaimah; On-site; AED 67,000 - 112,000; Full time

Job summary

Rixos invites guests to a world of luxury and seeks a Concierge to respond to special requests and provide detailed information about the property and nearby attractions.

You will review shift logs, document relevant details, report accidents or unsafe conditions to the manager, and uphold the company’s policies, confidentiality, and asset protection with a professional appearance and guest-focused attitude.

Qualifications

• Previous experience in a Concierge or guest-facing role in luxury hotels.
• Excellent communication and interpersonal abilities.
• Well-presented, confident, service-oriented with strong attention to detail.

Responsibilities

• Respond to guest requests and follow up to ensure satisfaction.
• Gather and provide information about the property and local area activities and events.
• Review shift logs and document pertinent information.
• Report accidents or unsafe conditions to management and complete safety trainings.
• Follow policies, maintain professional appearance, and protect company assets.

Skills

Communication skills

Interpersonal skills

Guest-focused

Attention to detail

Job description

Rixos invites guests to a world of luxury and seeks a Concierge to respond to special requests and provide detailed information about the property and nearby attractions.

You will review shift logs, document relevant details, report accidents or unsafe conditions to the manager, and uphold the company’s policies, confidentiality, and asset protection with a professional appearance and guest-focused attitude.