Luxury Front Desk Manager - VIP Guest Experience

Jumeirah; Dubai; In loco; AED 201.000 - 290.000; Tempo pieno

Vantaggi offerti da questo lavoro

Staff discounts on stays

Healthcare and life insurance

Paid annual leave

Learning & Development programs

Internal mobility

Tax-free salary in AED

Descrizione del lavoro

Jumeirah Saadiyat Island in the UAE invites an experienced Assistant Front Desk Manager to lead guest relations and frontline operations. You will maintain guest profiles, coordinate with departments, and ensure VIP arrivals meet luxury standards.

The role offers a supportive environment, opportunities for professional development, colleague discounts, healthcare coverage, and a tax-free salary in AED, with a clear career path within Jumeirah's global network.

Competenze

• 3–5 years of experience in a luxury hotel.
• Bachelor’s degree in hospitality or related field.
• Proficiency in Microsoft Office and hotel software is expected.

Mansioni

• Maintain accurate guest profiles and history with preferences and requests.
• Coordinate with departments to communicate guest preferences prior to arrival.
• Prepare for VIP arrivals, ensure room readiness and amenity orders.
• Conduct daily courtesy calls and welcome guests with warm hospitality.
• Ensure VIP amenities are delivered timely; assist with special services for suites.

Conoscenze

Guest relations

Leadership

Communication

Problem solving

Team management

Formazione

Bachelor's degree in Hospitality

Strumenti

Microsoft Office

Opera PMS

Descrizione del lavoro

Jumeirah Saadiyat Island in the UAE invites an experienced Assistant Front Desk Manager to lead guest relations and frontline operations. You will maintain guest profiles, coordinate with departments, and ensure VIP arrivals meet luxury standards.

The role offers a supportive environment, opportunities for professional development, colleague discounts, healthcare coverage, and a tax-free salary in AED, with a clear career path within Jumeirah's global network.