Luxury F&B Outlet Supervisor - Dubai

Dukes The Palm Dubai Hotel; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

Dukes The Palm Dubai Hotel in Dubai is seeking an Outlet Supervisor to ensure a consistent, high-quality service for all guests. The role involves supervising the Food & Beverage Outlet team, assisting the manager in achieving guest satisfaction scores, and driving revenue through upselling and budget adherence.

The ideal candidate has experience in a large luxury hotel, is flexible with shifts, and possesses strong communication and organizational skills.

Qualifications

• Experience in a large luxury hotel is required.
• Active listening and effective communication.
• Flexibility to work in shifts.
• Strong organizational and multitasking skills.

Responsibilities

• Provide excellent customer service to guests.
• Supervise the F&B Outlet team and ensure service standards.
• Maximize revenues by upselling.
• Handle guest concerns quickly and professionally.
• Maintain knowledge of all menus and promotions.
• Ensure safety and sanitation policies are followed.

Skills

Customer service

Outlet supervision

Upselling

Communication

Shift flexibility

Education

High school diploma

Job description

Dukes The Palm Dubai Hotel in Dubai is seeking an Outlet Supervisor to ensure a consistent, high-quality service for all guests. The role involves supervising the Food & Beverage Outlet team, assisting the manager in achieving guest satisfaction scores, and driving revenue through upselling and budget adherence.

The ideal candidate has experience in a large luxury hotel, is flexible with shifts, and possesses strong communication and organizational skills.