F&B Outlet Supervisor - Upscale Hotel

Minor Hotels Europe & Americas; Dubai; In loco; AED 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

NH Collection Dubai The Palm seeks a passionate Outlet Supervisor to join our Food & Beverage team. You will support day-to-day outlet operations, supervise staff, and ensure consistently high service and guest satisfaction.

You will lead, motivate and train the team, uphold SOPs, coordinate with Kitchen and other departments, manage upselling, stock, billing and safety standards while adapting to a fast-paced luxury hotel environment.

Competenze

• Diploma or degree in Hospitality Management or related field preferred.
• Experience in Food & Beverage operations in a hotel or upscale venue.
• Previous supervisory or team-leading experience preferred.
• Strong leadership, communication, and interpersonal skills.
• Excellent guest-service and problem-solving abilities.
• Fluent written and spoken English; additional languages are an advantage.

Mansioni

• Supervise daily outlet operations and ensure smooth and efficient service.
• Lead, motivate, and support team members to deliver exceptional guest experiences.
• Ensure service standards, SOPs, and Food & Beverage procedures are consistently followed.
• Conduct shift briefings and ensure proper communication and handover between shifts.
• Monitor stock levels, requisitions, and proper handling of Food & Beverage products.
• Assist with opening and closing procedures and complete required operational reports.

Conoscenze

Leadership

Communication

Guest service

Problem solving

Team motivation

English proficiency

Formazione

Hospitality management degree

Strumenti

POS systems

Descrizione del lavoro

NH Collection Dubai The Palm seeks a passionate Outlet Supervisor to join our Food & Beverage team. You will support day-to-day outlet operations, supervise staff, and ensure consistently high service and guest satisfaction.

You will lead, motivate and train the team, uphold SOPs, coordinate with Kitchen and other departments, manage upselling, stock, billing and safety standards while adapting to a fast-paced luxury hotel environment.