Luxury Concierge: Create Unforgettable Guest Experiences

One&Only Resorts; Dubai; On-site; AED 134,000 - 179,000; Full time

Job summary

One&Only Resorts in Dubai seeks a concierge to deliver exceptional guest experiences for One&Only One Za’abeel. You will anticipate guests' needs, coordinate arrivals and departures, and create memorable moments while upholding the brand’s standards.

The role requires excellence in communication, strong guest relations, and proficiency in Opera PMS, with additional language skills a plus. Flexibility to work weekends and holidays is essential.

Qualifications

• Bachelor’s degree in hospitality or related field.
• Proficiency in English (oral and written).
• Additional language skills are a plus.

Responsibilities

• Provide highly personalized service to guests, ensuring a seamless experience.
• Coordinate arrivals/departures and arrange transportation.
• Greet VIP guests and maintain extensive knowledge of local attractions.

Skills

Excellent communication

Guest service

Team collaboration

English proficiency

Multilingual ability

Education

Bachelor's degree in hospitality management, business administration, or related field

Tools

Opera PMS

Job description

One&Only Resorts in Dubai seeks a concierge to deliver exceptional guest experiences for One&Only One Za’abeel. You will anticipate guests' needs, coordinate arrivals and departures, and create memorable moments while upholding the brand’s standards.

The role requires excellence in communication, strong guest relations, and proficiency in Opera PMS, with additional language skills a plus. Flexibility to work weekends and holidays is essential.