Luxury Client Experience Concierge

Audemars Piguet; United Arab Emirates; On-site; AED 201,000 - 312,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Equal opportunity employer

Job summary

Audemars Piguet is seeking a hospitality-focused professional for AP House in the United Arab Emirates. You will deliver ultra-premium client experiences, manage visits, and coordinate bespoke hospitality services while upholding the brand's standards.

You will collaborate with boutique and AP House teams, support weekly client activations and events, and ensure flawless on-site execution with discretion and emotional engagement.

Qualifications

• Bachelor's degree in Hospitality, Business, or related field.
• Minimum 2 years of experience in luxury retail or hospitality.
• Fluent English language skills are a must; Arabic a plus.
• Excellent interpersonal and organizational skills.
• Proven ability to deliver personalized client experiences.

Responsibilities

• Deliver a highly personalized and seamless client journey reflecting AP hospitality standards.
• Act as a key point of coordination for client visits and appointments.
• Anticipate client needs and provide bespoke hospitality services.
• Manage client feedback and identify opportunities to enhance experience quality.
• Ensure interactions reinforce brand perception and client loyalty.
• Foster collaboration with boutique and AP House teams for consistent service.
• Support events and client activations, including logistics and on-site experience.
• Ensure readiness and presentation of the AP House.

Skills

Fluent English

Arabic (plus)

Customer management

Interpersonal skills

Education

Bachelor's degree in Hospitality or related field

Tools

CRM systems

Job description

Audemars Piguet is seeking a hospitality-focused professional for AP House in the United Arab Emirates. You will deliver ultra-premium client experiences, manage visits, and coordinate bespoke hospitality services while upholding the brand's standards.

You will collaborate with boutique and AP House teams, support weekly client activations and events, and ensure flawless on-site execution with discretion and emotional engagement.