Luxury Chinese Restaurant Waiter/ess — Dubai

Mandarin Oriental Group; Dubai; On-site; AED 50,000 - 73,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Health & Colleague Wellness

Colleague Comfort and Convenience

Competitive Salary and Benefits

Job summary

Mandarin Oriental Downtown, Dubai invites applications for a Waiter/ess in our Chinese restaurant within the Restaurants, Bars & Experiences team. You will take orders, serve Guests, and ensure every dining moment meets our standards, reporting to the RB&E Supervisor.

Based in Dubai, the role requires strong English, at least 2 years’ experience in a luxury setting, and knowledge of POS systems. Preference given to candidates with a higher education in Hospitality or Business Management and

Qualifications

• High School qualification or equivalent; degree advantageous.
• Minimum 2 years’ experience as waiter/waitress in high-volume or luxury setting.
• Strong English; additional languages such as Arabic are a plus.
• Knowledge of restaurant POS and cashiering procedures.

Responsibilities

• Maintain knowledge of the Chinese menu, ingredients, and pairings.
• Take accurate orders and relay to kitchen and bar; ensure timely delivery.
• Address dietary needs and allergies; inform staff of guest preferences.
• Provide attentive, personalized service and upsell services and products.
• Operate the POS system, process billing, and set up/clear tables per standards.
• Create WOW moments to surprise and delight guests per LQES.

Skills

English proficiency

Customer service

Teamwork

Flexibility

Education

High School diploma

Hospitality/Business degree (preferred)

Tools

POS system

Job description

Mandarin Oriental Downtown, Dubai invites applications for a Waiter/ess in our Chinese restaurant within the Restaurants, Bars & Experiences team. You will take orders, serve Guests, and ensure every dining moment meets our standards, reporting to the RB&E Supervisor.

Based in Dubai, the role requires strong English, at least 2 years’ experience in a luxury setting, and knowledge of POS systems. Preference given to candidates with a higher education in Hospitality or Business Management and