Luxury Butler & Guest Experience Lead

Accorhotel; Abu Dhabi; Sur place; AED 134 000 - 268 000; Plein temps

Résumé du poste

Accorhotel in Abu Dhabi seeks a polished Butler/Guest Services professional to greet guests, orient rooms, and coordinate with room service for in-room dining and amenities. You will assist housekeeping, maintain wardrobes and guest items, and support valet and local bookings with discretion and professionalism.

The role requires leadership, strong communication, and the ability to anticipate guest needs. English is essential; additional languages such as Russian, Turkish, or Arabic are

Qualifications

• Diploma or degree in Hospitality Management preferred.
• Experience in luxury hospitality, ideally Butler services or hospitality operations.
• Supervisory experience in five-star hotels or luxury resorts is an advantage.

Responsabilités

• Greet guests and orient them to rooms and facilities.
• Coordinate with room service for in-room dining and removal of used items.
• Coordinate room servicing and assist housekeeping to standard.
• Maintain rooms and guest personal items in a clean, neat fashion.
• Unpack/pack luggage and assist guests with valet and requests.
• Provide local information, make bookings, and assist with reservations.
• Assist in restaurant, reception, luggage services, cleaning and maintenance as needed.

Connaissances

Butler service

Luxury hospitality

Supervisory skills

Communication skills

Leadership

Discretion

Multilingual: English

Formation

Diploma or degree in Hospitality Management

Description du poste

Accorhotel in Abu Dhabi seeks a polished Butler/Guest Services professional to greet guests, orient rooms, and coordinate with room service for in-room dining and amenities. You will assist housekeeping, maintain wardrobes and guest items, and support valet and local bookings with discretion and professionalism.

The role requires leadership, strong communication, and the ability to anticipate guest needs. English is essential; additional languages such as Russian, Turkish, or Arabic are