Lux Guest Relations Coordinator | Dubai Front Office

Atlantis; Dubai; Sur place; AED 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Tax-free salary paid in UAE Dirhams

Food & beverage privileges

Discounted rates at Kerzner properties

Comprehensive health insurance with.d%

Annual flights home

Life insurance

Incentive program

Wellness and social initiatives

Professional training

Career mobility and internal growth

Résumé du poste

Atlantis Resorts is seeking a Guest Relations Coordinator in Dubai to provide structured administrative support to the Guest Relations and Front Office teams. A key responsibility is ensuring guest information remains accurate, consistent and communicated to the relevant departments at the appropriate time.

The position supports the complete guest journey through careful system management, reporting, follow-up and cross-department coordination while maintaining established procedures and Forbes

Qualifications

• At least 1 year of experience in Front Office or Guest Relations.
• Strong understanding of luxury traveler expectations.
• Ability to coordinate requests and communicate across departments.

Responsabilités

• Manage and update guest data, profiles, preferences and trackers.
• Maintain accurate guest information across systems and prepare reports.
• Communicate important guest information to relevant departments.
• Track requests and coordinate with internal teams to ensure timely completion.
• Support pre-arrival, in-stay and post-stay processes with accurate data access.
• Ensure alignment with Forbes Travel Guide standards and cross-department collaboration.
• Maintain completeness and accuracy of guest records, trackers and feedback.

Connaissances

Front Office experience

Customer service

Attention to detail

Communication

Outils

Microsoft Office

Opera

Description du poste

Atlantis Resorts is seeking a Guest Relations Coordinator in Dubai to provide structured administrative support to the Guest Relations and Front Office teams. A key responsibility is ensuring guest information remains accurate, consistent and communicated to the relevant departments at the appropriate time.

The position supports the complete guest journey through careful system management, reporting, follow-up and cross-department coordination while maintaining established procedures and Forbes