Lux Guest Relations Agent — Elite Hospitality, Flights Home

Kerzner International; Dubai; On-site; AED 78,000 - 134,000; Full time

Benefits offered by this job

Generous food and beverage privileges

Exclusive discounted rates at Kerzner

Comprehensive health insurance (withd…

Annual flights home

Life insurance

Incentive program

Wellness and social initiatives

Job summary

Atlantis, The Palm in Dubai, part of Kerzner International, seeks a Guest Relations Agent to deliver personalized service to hotel guests throughout their stay, ensuring memorable experiences and addressing requests with professionalism.

Ideal candidates bring guest relations or front office background in a 5-star ultra-luxury setting, strong communication, and a passion for hospitality. The role offers tax-free AED salary and extensive benefits.

Qualifications

• Experience in guest relations within a 5-star ultra-luxury environment.
• Excellent communication and interpersonal skills.
• Ability to handle guest requests with professionalism and discretion.

Responsibilities

• Provide personalized service to hotel guests throughout their stay.
• Handle guest requests and concerns professionally and promptly.
• Contribute to creating memorable experiences and uphold luxury hospitality standards.

Skills

Guest relations experience

Front office experience

Customer-service

Hospitality knowledge

Job description

Atlantis, The Palm in Dubai, part of Kerzner International, seeks a Guest Relations Agent to deliver personalized service to hotel guests throughout their stay, ensuring memorable experiences and addressing requests with professionalism.

Ideal candidates bring guest relations or front office background in a 5-star ultra-luxury setting, strong communication, and a passion for hospitality. The role offers tax-free AED salary and extensive benefits.