Lux Guest Experience Concierge (Seasonal)

Kerzner International; Dubai; On-site; AED 67,000 - 89,000; Full time

Job summary

One&Only Royal Mirage, part of Kerzner International, seeks a Guest Experience Agent for a seasonal opportunity in Dubai. You will serve as a Lobby Ambassador, ensuring guests’ needs are anticipated and exceeded, and you will coordinate with the Rooms team to deliver remarkable experiences throughout their stay.

The ideal candidate has 1–2 years in upscale luxury hospitality or five-star hotels, with strong attention to detail, flexibility, and the ability to work under pressure.

Qualifications

• 1–2 years’ experience in a similar position within upscale luxury hospitality or five-star hotels.

Responsibilities

• Act as Lobby Ambassador to meet and exceed guests’ expectations throughout their stay.
• assist guests with requests and arrangements to create memorable experiences.
• demonstrate attention to detail and professional communications in English, with additional languages valued.

Skills

Customer service

Communication

Attention to detail

English proficiency

Job description

One&Only Royal Mirage, part of Kerzner International, seeks a Guest Experience Agent for a seasonal opportunity in Dubai. You will serve as a Lobby Ambassador, ensuring guests’ needs are anticipated and exceeded, and you will coordinate with the Rooms team to deliver remarkable experiences throughout their stay.

The ideal candidate has 1–2 years in upscale luxury hospitality or five-star hotels, with strong attention to detail, flexibility, and the ability to work under pressure.