Lux Concierge: Create Bespoke Guest Experiences

Kerzner International; Dubai; On-site; AED 60,000 - 100,000; Full time

Benefits offered by this job

Generous food & beverage privileges

Exclusive discounted rates at Kerzner

Comprehensive health insurance (dental

Annual flights home

Life insurance

Incentive program

Colleague wellness & social programs

Job summary

Kerzner International’s Atlantis, The Palm seeks a Concierge to create unforgettable guest experiences with a proactive, anticipatory service style. You will work closely with guests and teams to tailor itineraries, arrange tours and transport, and manage pre- and post-stay communications.

A passion for service and up-to-date knowledge of Dubai are essential. Proficiency in multiple languages is advantageous, including Russian, Arabic, Chinese, French or German, to better connect with diverse

Qualifications

• Passion for service delivery with a bespoke guest experience mindset.
• Ability to share knowledge with the team to maintain world-class service standards.

Responsibilities

• Deliver detailed service options and tailored itineraries to guests.
• Arrange tours, transport and post-stay correspondence for guests.
• Collaborate with internal teams to ensure seamless guest experiences.
• Utilize knowledge of Dubai to enhance guest itineraries and recommendations.

Job description

Kerzner International’s Atlantis, The Palm seeks a Concierge to create unforgettable guest experiences with a proactive, anticipatory service style. You will work closely with guests and teams to tailor itineraries, arrange tours and transport, and manage pre- and post-stay communications.

A passion for service and up-to-date knowledge of Dubai are essential. Proficiency in multiple languages is advantageous, including Russian, Arabic, Chinese, French or German, to better connect with diverse