Lux 5-Star Front Desk & Butler Concierge

Human One Global

Dubai

On-site

AED 67,000 - 112,000

Full time

26 hours ago

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Benefits offered by this job

Service charge included

Accommodation provided

Meals provided

Visa sponsorship

Medical insurance

Job summary

Human One Global seeks Front Office Agents, Butlers, and Guest Relations Agents for a prestigious five-star beachfront resort in Dubai. The role focuses on warmly welcoming guests, personalizing service, and resolving concerns to uphold ultra-luxury standards.

Candidates should have 1–3 years in luxury hotels, excellent communication and interpersonal skills, and multilingual abilities are a strong plus. This on-site opportunity promises growth in an internationally renowned hospitality

Qualifications

1–3 years of experience in a luxury hotel environment.
Excellent communication and interpersonal skills.
Additional languages are a strong advantage.

Responsibilities

Welcome guests warmly and act as a key point of contact throughout their stay, handling enquiries and requests with care and efficiency.
Deliver personalised, anticipatory service, getting to know guest preferences and making every interaction feel effortless.
Handle guest feedback and concerns with empathy and discretion, and resolve them promptly.
Work closely with colleagues across departments so that every stay runs smoothly.
Ensure a consistently high level of guest service in line with the standards of an ultra-luxury hotel.