Loyalty Platform Product Owner — Enterprise Rollout (Dubai)

Yallo Retail; United Arab Emirates; On-site; AED 240,000 - 360,000; Full time

Job summary

Yallo Retail in Dubai is seeking a seasoned Loyalty Product Owner to own an established loyalty platform and drive it from initial launch to enterprise-grade maturity. This hands-on role requires deep experience running loyalty programmes end-to-end, not just backlog management.

You will collaborate with Loyalty, Operations, Technology, Data and external partners to define backlogs, roadmaps and deliverables, ensuring accurate loyalty rules and reward logic across channels.

Qualifications

• Hands-on loyalty expertise including points, tiers, rewards, offers, and journeys.
• Experience delivering enterprise loyalty platforms across digital, app, eCommerce and in-store environments.
• Strong ability to manage stakeholders across business, technology, data and vendors.
• Proven track record owning backlog and roadmap with sound prioritisation.

Responsibilities

• Own the loyalty product backlog, roadmap and prioritisation of features, enhancements and fixes.
• Review current platform to identify gaps and define path from launch to maturity.
• Translate business requirements into clear, deliverable user stories with cross-functional teams.
• Act as primary product decision-maker for loyalty features, balancing business priorities with technical feasibility.
• Ensure loyalty rules, journeys and rewards logic are correctly specified, tested and delivered.

Skills

Loyalty programme experience

Stakeholder management

Backlog & roadmap ownership

SessionM experience

Enterprise loyalty platforms

Job description

Yallo Retail in Dubai is seeking a seasoned Loyalty Product Owner to own an established loyalty platform and drive it from initial launch to enterprise-grade maturity. This hands-on role requires deep experience running loyalty programmes end-to-end, not just backlog management.

You will collaborate with Loyalty, Operations, Technology, Data and external partners to define backlogs, roadmaps and deliverables, ensuring accurate loyalty rules and reward logic across channels.