Leasing Progression Representative

fäm Properties Dubai; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

fäm Properties Dubai is seeking a Leasing Progression Representative to manage outdoor, client-facing activities and oversee leasing transactions for landlords and tenants. You will handle document signings, cheque handovers, and schedule coordination with the Leasing Progression Officer.

The ideal candidate is organized, reliable, and comfortable working directly with clients across multiple locations, ensuring accuracy and timely completion of all leasing steps in a fast-paced environment.

Qualifications

• Previous experience in real estate, leasing, customer service, delivery coordination, or a similar customer-facing role is preferred.
• Strong communication and interpersonal skills.
• Professional and confident when dealing with landlords and tenants.
• Excellent organizational and time-management skills.
• Strong attention to detail, particularly when handling documents and cheques.
• Reliable and comfortable working outdoors and travelling between different locations.
• Ability to manage multiple appointments and urgent requests effectively.
• Strong follow-up and coordination skills.
• Valid UAE driving licence is a must.
• Fluency in English is required.
• Ability to work in a fast-paced environment and meet deadlines.

Responsibilities

• Conduct tenant, including VIP, visits and document-signing appointments.
• Coordinate and attend landlord visits and signing appointments as required.
• Collect signed documents and required physical paperwork from landlords.
• Receive, collect, and hand over cheques and other required documents between branches and landlords.
• Conduct landlord cheque and document handovers when required.
• Support VIP and home-visit tenant services when assigned.
• Verify that all received documents are complete and accurate before handing them back to the Leasing Progression Officer (LPO).
• Coordinate visit schedules and appointments closely with LPOs.
• Maintain accurate records of all document and cheque collections and handovers.
• Immediately report any missing, incorrect, or incomplete documents to the relevant LPO.
• Support urgent physical document and cheque requests when required.
• Ensure all client-facing activities are handled professionally and in line with company procedures.

Skills

Customer service

Communication

Time management

Attention to detail

Interpersonal skills

Job description

We are looking for a Leasing Progression Representative to join our team. The role is primarily focused on handling the outdoor, customer-facing activities required to successfully complete leasing transactions for both landlords and tenants.

The ideal candidate will be highly organized, reliable, professional, and comfortable dealing directly with clients while handling sensitive documents and cheques.

Key Responsibilities

• Conduct tenant, including VIP, visits and document-signing appointments.
• Coordinate and attend landlord visits and signing appointments as required.
• Collect signed documents and required physical paperwork from landlords.
• Receive, collect, and hand over cheques and other required documents between branches and landlords.
• Conduct landlord cheque and document handovers when required.
• Support VIP and home-visit tenant services when assigned.
• Verify that all received documents are complete and accurate before handing them back to the Leasing Progression Officer (LPO).
• Coordinate visit schedules and appointments closely with LPOs.
• Maintain accurate records of all document and cheque collections and handovers.
• Immediately report any missing, incorrect, or incomplete documents to the relevant LPO.
• Support urgent physical document and cheque requests when required.
• Ensure all client-facing activities are handled professionally and in line with company procedures.

Requirements

• Previous experience in real estate, leasing, customer service, delivery coordination, or a similar customer-facing role is preferred.
• Strong communication and interpersonal skills.
• Professional and confident when dealing with landlords and tenants.
• Excellent organizational and time-management skills.
• Strong attention to detail, particularly when handling documents and cheques.
• Reliable and comfortable working outdoors and travelling between different locations.
• Ability to manage multiple appointments and urgent requests effectively.
• Strong follow-up and coordination skills.
• Valid UAE driving licence is a must .
• Fluency in English is required.
• Ability to work in a fast-paced environment and meet deadlines.

What We're Looking For

We are looking for someone who is reliable, organized, professional, and highly attentive to detail. The successful candidate will be comfortable working directly with clients, travelling between locations, and taking ownership of physical document and cheque-related activities to ensure every leasing transaction progresses smoothly.