Learning & Development Specialist

Client of Parisima Talent; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Dubai Luxury Retail is seeking an experienced Learning & Development Specialist with a strong hospitality background to join their People team in Dubai. The role focuses on design and delivery of engaging learning programmes, onboarding, and driving a culture of continuous development.

The ideal candidate will have 3–5 years in L&D or Talent Development, with experience in hospitality, and strong presentation and communication skills. Proficiency in MS Office and English fluency are required.

Qualifications

• 3–5 years of experience in Learning & Development, Training or Talent Development.
• Hospitality industry experience is essential.
• Experience delivering classroom, workshop and on‑the‑job training.
• Strong presentation, facilitation and communication skills.
• Fluent in English; other languages are a plus.
• Proficient in Microsoft Office (PowerPoint, Excel, Word).

Responsibilities

• Design, coordinate and deliver learning programmes across the business.
• Facilitate onboarding, induction and training sessions for new employees.
• Identify training needs with managers and business leaders.
• Develop learning materials, presentations and training resources aligned with business objectives.
• Monitor and evaluate training effectiveness and recommend improvements.
• Support leadership development, succession planning and talent development initiatives.
• Ensure learning programmes promote outstanding customer service and brand standards.
• Maintain training records and prepare regular reports.

Skills

Learning & Development

Hospitality experience

Training delivery

Presentation

Facilitation

Communication

Organisational skills

Tools

PowerPoint

Excel

Word

Job description

We are partnering with a well-established luxury retail organisation in Dubai that is looking for an experienced Learning & Development Specialist with a strong hospitality background to join their People team. This is an exciting opportunity for someone who is passionate about developing people, delivering engaging learning programmes and driving a culture of continuous development. The ideal candidate will have experience working in customer‑centric, service‑driven environments where employee development and exceptional customer experience go hand in hand.

Key Responsibilities

• Design, coordinate and deliver engaging learning and development programmes across the business.
• Facilitate onboarding, induction and training sessions for new employees.
• Identify training needs through collaboration with managers and business leaders.
• Develop learning materials, presentations and training resources aligned with business objectives.
• Monitor and evaluate training effectiveness and recommend continuous improvements.
• Support leadership development, succession planning and talent development initiatives.
• Ensure learning programmes promote outstanding customer service and brand standards.
• Maintain training records, monitor compliance training and prepare regular reports.

Requirements

• 3-5 years of experience in Learning & Development, Training or Talent Development.
• Previous experience within the hospitality industry is essential.
• Experience delivering classroom, workshop and on-the-job training.
• Strong presentation, facilitation and communication skills.
• Passion for coaching, developing people and creating engaging learning experiences.
• Highly organised with the ability to manage multiple training initiatives simultaneously.
• Proficiency in Microsoft Office (PowerPoint, Excel and Word).
• Fluent in English; additional languages are an advantage.