Learning & Development Specialist

Alrais Enterprices Group; Dubai; On-site; AED 167,400 - 245,520; Full time

Job summary

Alrais Holding in Dubai seeks a proactive Learning & Development Specialist to design, implement and evaluate training programs for hospitality staff, aligning initiatives with company goals. You will conduct needs assessments, develop engaging materials and deliver sessions across workshops and e-learning, while overseeing LMS activity and records.

The ideal candidate has 5+ years in hospitality training, strong instructional design knowledge, and excellent communication and project management

Qualifications

• Bachelor's degree in HR, Education, Business Administration or related field.
• At least 5 years of experience in training and development in hospitality.
• Strong knowledge of adult learning principles, instructional design, and training methodologies.
• Proficiency with LMS and Microsoft Office Suite.
• Excellent communication and presentation skills.
• Strong organizational and project management skills.
• Analytical skills and attention to detail.

Responsibilities

• Conduct Training Needs Assessments across the organization.
• Program design and development of training materials including e-learning modules and workshops.
• Facilitate training sessions using various instructional techniques.
• Evaluate training effectiveness through feedback, metrics and follow-up evaluations.
• Coordinate training logistics: scheduling, venue, communications.
• Administer LMS: track activities, maintain records, ensure accessibility of materials.
• Support employee development initiatives: mentorship, coaching, career development.
• Ensure compliance training and regulatory requirements are met.
• Documentation and reporting of training activities and outcomes.
• Promote a learning culture across the organization.

Skills

Instructional design

Adult learning principles

Training methodologies

Communication skills

Presentation skills

Project management

Organizational skills

Education

Bachelor's degree in HR / Education / Business Admin

Tools

LMS

Job description

Learning & Development Specialist

Dubai United Arab Emirates

ABOUT US:

Alrais Holding is a diversified conglomerate based here in Dubai UAE specializing in multiple sectors such as hospitality. We uphold high standards of employee relations and promote a culture of respect fairness and collaboration.

ABOUT THE ROLE:

We are seeking a proactive and detail-oriented Learning & Development Trainer to join our Human Resources team. In this role you will assist in the design implementation and evaluation of training programs aimed at enhancing hospitality employees skills knowledge and capabilities. Your contributions will be pivotal in ensuring that our training initiatives align with organizational goals and foster ongoing employee development.

KEY RESPONSIBILITIES:

• Conduct Training Needs Assessments: Identify training and development needs across the organization through job analysis performance reviews and consultations with managers.
• Program Design and Development: Assist in creating engaging and effective training programs and materials including e-learning modules workshops and seminars.
• Facilitate Training Sessions: Deliver training sessions using various instructional techniques to enhance employee skills and knowledge.
• Evaluate Training Effectiveness: Assess the impact of training programs through feedback surveys performance metrics and follow-up evaluations.
• Coordinate Training Logistics: Manage the scheduling venue arrangements and communication for training sessions to ensure smooth execution.
• Administer Learning Management System (LMS): Oversee the LMS to track training activities maintain records and ensure accessibility of training materials.
• Support Employee Development Initiatives: Assist in implementing mentorship coaching and career development programs to support employee growth.
• Ensure Compliance Training: Coordinate and monitor mandatory compliance training to ensure adherence to legal and organizational standards.
• Documentation and Reporting: Maintain accurate records of training activities and prepare regular reports on training outcomes and metrics.
• Promote a Learning Culture: Encourage continuous learning and development across the organization by advocating for training opportunities and resources.

REQUIREMENTS:

• Bachelors degree in Human Resources Education Business Administration or a related field.
• With at least 5 years of experience in training and development in the hospitality industry.
• Strong knowledge of adult learning principles instructional design and training methodologies.
• Proficiency with Learning Management Systems (LMS) and Microsoft Office Suite.
• Excellent communication and presentation skills.
• Strong organizational and project management skills.
• Analytical skills and attention to detail.

If youre passionate about fostering employee development and eager to contribute to a dynamic learning environment wed love to hear from you. Apply today to be part of our team!