Learning and Development Executive

JW Marriott; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality organization in Dubai is looking for a Learning & Development Executive to enhance the company's training and development culture. This role requires 1-2 years of experience, with strong communication skills and a commitment to driving organizational success through effective training. The candidate will manage the e-Learning platform and facilitate training programs. The position offers opportunities for professional development and a vibrant work environment.

Qualifications

• 1-2 years of experience in Learning & Development function.
• Hospitality/hotel experience desirable.

Responsibilities

• Assist in creating a world-class learning culture to impact company success factors.
• Administer the Marriott e-Learning platform, ‘MyLearning’.
• Conduct training needs assessments and coordinate management training programs.

Skills

Strong communication skills (verbal, listening, writing)

Good public speaking skills

Fluency in written and spoken English

Innovative

Pro‑active and reliable

Time Management

Multi‑tasking skills

Computer skills (MS Office, social media tools)

Education

High school diploma or GED

Job description

POSITION SUMMARY

The primary objective of the Learning & Development Executive is to assist in creating a world class learning and leadership development culture to positively impact the company’s Key Success Factors. The Learning & Development Executive also assists in driving the company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works closely with department administrators and department heads while ensuring the compliance on mandatory training and performance appraisals. Also, supports in managing the administrative tasks and leads the Marriott e-Learning platform, ‘MyLearning’ as the administrator.

CANDIDATE PROFILE

Experience:

• 1-2 years of experience in Learning & Development function.
• Hospitality/hotel experience desirable.

Skills and Knowledge:

• Strong communication skills (verbal, listening, writing)
• Good public speaking skills
• Fluency in written and spoken English
• Innovative
• Pro‑active and reliable
• Time Management
• Multi‑tasking skills
• Computer skills (MS Office, social media tools)

Education or Certification:

• High school diploma or GED; 2 years’ experience in the human resources, Learning and Development, or related professional area

SPECIFIC DUTIES

• Works closely with the Director of Human Resources Operations & L&D Manager to execute the Hotel Learning Plan.
• Involved in the arrangement and facilitation of the property’s Orientation program to drive successful integration of management and hourly employees into the organization that supports a strong culture and brand strategy activation, taking an active part in the facilitation of the program, ensures attendance by all new hires and participation of the leadership team.
• Supports in conducting the property training needs assessment and coordinates enrolment for core management training programs; tracks and documents managers’ participation in training.
• Administers the Marriott e‑Learning platform, ‘MyLearning’. Ensuring all L&D reports and training records up to date and accurate.
• Monitoring and tracking of mandatory compliance trainings, core trainings and other trainings.
• Evaluating the performance appraisal forms for 30‑60‑90 days chat for new joiner and tracking them while closely working with department admins and department heads.
• Monitoring and tracking of induction plans for new joiners.
• Ensures development plans are in place in accordance with the performance appraisal process, goals are documented and progress towards goal achievement is measured.
• Managing the cross‑training throughout the property and endorses cross‑brand movement together with the L&D Manager.
• Uses Marriott Global Source and its associated sites as a reference and resource tool. Proposes new content to Regional Office.
• Supports in driving the implementation of the brand standards and compliance trainings.
• Ensures compliance of all Marriott statutory classroom and e‑Learning courses.
• Proudly represents brand values and Company philosophy in all training and development activities.
• Participates in departmental daily stand‑up meetings and models desired service behaviors in all interactions with guests and associates.
• Promote a continuous high performance and learning culture ensuring maximum organizational learning is captured and create a virtuous cycle of learning improvement.
• Supporting the L&D Manager with the administration of the internship programme.
• Any other tasks assigned by the HR leadership team.

OTHERS

Safety and Security

• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Notify Loss Prevention/Security of any guest reports of theft.

Policies and Procedures

• Follow company, hotel and department policies and procedures.
• Follows Marriott International Hotels Limited Regional Office policies and procedures.
• Protect the privacy and security of guests and coworkers.
• Maintain confidentiality of proprietary materials and information.
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Perform other reasonable job duties as requested by Supervisors and Management.
• Working hours as required to do your