Lead Hostess - Luxury Restaurant Guest Experience

The Lana, Dubai - Dorchester Collection; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Development opportunities

Complimentary stays

Hotel discounts

Meals on Duty

Private Medical Insurance

Life Insurance

Annual Flight Allowance

Company Accommodation

Company transportation to/from work

Uniform with laundry

Service Charge

Job summary

The Lana, Dubai - Dorchester Collection is seeking a Head Hostess for its High Society restaurant. You will lead the hostess team, manage reservations, greet guests, and ensure impeccable presentation and guest service.

The role sits within the Food & Beverage - Restaurant division of Dorchester Collection’s Dubai properties. Key responsibilities include driving guest satisfaction, coordinating with departments, and maintaining high standards of cleanliness and service while contributing to

Qualifications

• Strong guest service mindset and a passion for hospitality.
• Proven ability to lead a team of hostesses and manage reservations.
• Excellent communication and customer service skills.

Responsibilities

• Lead the hostess team to deliver exceptional guest experiences.
• Manage and optimize restaurant reservations and guest seating.
• Greet guests warmly and escort to tables, while handling inquiries by email or phone.

Skills

Guest service leadership

Team leadership

Communication skills

Multilingual (English primary)

Job description

The Lana, Dubai - Dorchester Collection is seeking a Head Hostess for its High Society restaurant. You will lead the hostess team, manage reservations, greet guests, and ensure impeccable presentation and guest service.

The role sits within the Food & Beverage - Restaurant division of Dorchester Collection’s Dubai properties. Key responsibilities include driving guest satisfaction, coordinating with departments, and maintaining high standards of cleanliness and service while contributing to