Last-Mile Operations Lead — High-Impact Delivery

Amazon; Dubai; Presencial; AED 201 000 - 335 000; Tempo integral

Resumo da oferta

Amazon Now is seeking an Operations Lead to join a newly formed organization designing and launching business models across MENA. You will lead end-to-end store operations at one large site or multiple sites, ensuring metrics, cost control, safety and morale.

You will coach and develop associates, drive performance, and conduct 4M/5S audits daily, serving as stand-in for the Area Manager. The role focuses on implementing Amazon policies, attendance tracking, and delivering superior last-mile

Qualificações

• Experience in customer-facing environment, warehousing, logistics or manufacturing.
• Strong analytical skills, attention to detail, and effective communication abilities.
• Proficiency in Microsoft Excel or equivalent spreadsheet tools.

Responsabilidades

• Managing end-to-end operations for one large site or multiple small sites, supervising store operations.
• Meeting customer-facing metrics while maintaining cost targets, safety and team morale.
• Driving performance management and training plans for associates.
• Continuously improve the operations process and achieve higher performance.
• Conducting 4M and 5S audits daily at stores.
• Stand-in for Area Manager.

Conhecimentos

Customer-facing experience

Warehousing / Logistics

Analytical skills

Effective communication

Excel proficiency

Ferramentas

SQL

Descrição da oferta de emprego

Amazon Now is seeking an Operations Lead to join a newly formed organization designing and launching business models across MENA. You will lead end-to-end store operations at one large site or multiple sites, ensuring metrics, cost control, safety and morale.

You will coach and develop associates, drive performance, and conduct 4M/5S audits daily, serving as stand-in for the Area Manager. The role focuses on implementing Amazon policies, attendance tracking, and delivering superior last-mile