Key Accounts Manager – Arabic Speaking Required

Dr Scent; Abu Dhabi; On-site; AED 81,000 - 97,000; Full time

Benefits offered by this job

Salary range AED 8,000 + comission

Career growth opportunities

Company Visa + Medical Insurance

Job summary

Dr Scent is seeking a commercially driven Key Accounts Manager – Hospitality / Retail to grow our presence in the UAE across hotels, resorts, modern trade, supermarkets, and premium retailers. You will open new opportunities, manage strategic accounts, and drive sales growth with a strong UAE network.

Responsibilities include acquiring new accounts, managing terms and renewals, coordinating scent installations, and expanding the product range through cross-selling and seasonal rotations.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• Minimum 5 years of experience in key account sales, B2B sales, hospitality sales, FMCG sales, retail partnerships, or distribution management.
• Strong UAE market network with hotel decision-makers, distributors, and retailers.

Responsibilities

• Identify and close new key accounts across hospitality and retail.
• Manage account performance, renewals, and expansion opportunities.
• Coordinate with hotels, resorts, and retail chains; drive cross-selling.
• Prepare weekly/monthly visit plans covering UAE regions.
• Monitor market trends in scent marketing and premium lifestyle retail.

Skills

Key account sales

B2B sales

Hospitality sales

Retail partnerships

Negotiation skills

Relationship building

Education

Bachelor's degree in Business/Marketing/Sales

Job description

1. Job Location

Abu Dhabi , UAE .

2. Job Summary

Role Overview

Dr. Scent is looking for a commercially driven Key Accounts Manager – Hospitality / Retail to expand our presence across both hospitality and retail channels in the UAE. The role will focus on opening new business opportunities, managing strategic accounts, and driving sales growth across hotels, resorts, hospitality groups, modern trade, supermarkets, hypermarkets, furniture retailers, lifestyle stores, distributors, and premium retail partners. This is a high-impact role for a proactive sales professional who has strong UAE market connections, understands B2B sales, and can manage accounts from first approach to long-term growth.

3. Key Responsibilities

1. Sales & New Account Acquisition

• Identify, approach, negotiate, and close new key accounts across hospitality and retail channels.
• Open new accounts with hotels, resorts, hospitality groups, modern trade, supermarkets, hypermarkets, furniture retailers, lifestyle stores, and distributors.
• Leverage existing relationships with hotel decision-makers, procurement teams, category buyers, distributors, and retail partners.
• Pursue multi-property rollouts with hotel groups and multi-branch listings with retail chains.
• Build and maintain a strong pipeline of new business opportunities.
• Achieve monthly and quarterly sales targets.

2. Key Account Management

• Build strong long-term relationships with key decision-makers at property, group, distributor, and retail-chain levels.
• Manage account performance, commercial terms, renewals, reorders, and expansion opportunities.
• Drive contract renewals, product range expansion, premium fragrance upgrades, and seasonal scent rotations.
• Ensure client satisfaction through regular follow-up and proactive issue resolution.
• Identify opportunities to increase sales value through cross-selling and upselling.

3. Hospitality Channel Management

• Manage hospitality accounts including hotels, resorts, serviced apartments, restaurants, cafés, and hospitality groups.
• Coordinate scent installation, service schedules, and operational handover with the internal operations team.
• Conduct regular property visits and walk-throughs to ensure scent experience quality.
• Work closely with housekeeping, front office, procurement, engineering, and management teams.
• Track new hotel openings, refurbishments, ownership changes, and group-level opportunities.

4. Retail Channel Management

• Secure product listings and shelf space across key retail partners.
• Drive sell-through by monitoring stock availability, product visibility, merchandising, and POS material placement.
• Coordinate with distributors and internal teams to prevent out-of-stock situations.
• Support in-store promotions, activations, and seasonal campaigns.
• Monitor competitor activity, pricing, placement, and distribution gaps.
• Visit retail outlets regularly to check availability, visibility, and performance.

5. Market Coverage & Business Development

• Prepare weekly and monthly visit plans for hotels, retail stores, distributors, and key accounts.
• Cover priority UAE areas including Dubai, Abu Dhabi, Sharjah, Northern Emirates, and other strategic locations.
• Identify white-space opportunities within hospitality groups, independent properties, retail chains, and distributor networks.
• Share regular market intelligence and competitor updates with management.
• Maintain awareness of market trends in scent marketing, home fragrance, FMCG, hospitality guest experience, and premium lifestyle retail.

Requirements / Qualifications

Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.

Minimum 5 years of experience in key account sales, B2B sales, hospitality sales, FMCG sales, retail partnerships, or distribution management.

Experience in one or more of the following sectors is preferred:

Scent marketing

Home fragrance

FMCG

Beauty and personal care

Home care

Hospitality supplies

Hotel amenities

Guest experience services

Premium lifestyle products

Strong network with hotel decision-makers, procurement teams, category buyers, distributors, and retail partners in the UAE.

Proven track record of opening new accounts and achieving sales targets.

Strong understanding of UAE hospitality, modern trade, retail distribution, and procurement cycles.

Excellent negotiation, communication, presentation, and relationship-building skills.

Strong ownership, follow-up, and execution mindset.

UAE‐based candidate preferred.

Valid UAE driving license is required.

KEY ATTRIBUTES:

o Ability to work independently and manage time effectively.

o Ability to handle objections.

o Can negotiate and communicate effectively.

5. Benefits

• Salary range AED 8,000 + comission
• Career growth opportunities
• Company Visa + Medical Insurance

Note :“Only shortlisted candidates will be contacted for the next stage of the recruitment process.”