Sales Assistant And Storekeeper

Skatch; United Arab Emirates; On-site; AED 36,000 - 54,000; Full time

Job summary

Skatch is seeking a confident Salesman/Storekeeper for a perfume shop in the UAE. You will greet customers, guide fragrance choices, close sales, and maintain tidy, well-stocked displays.

The role requires strong selling instincts, superb customer service, and the ability to work in a fast-paced retail environment. The candidate should have excellent communication skills in English (Arabic is a bonus) and be willing to work shifts, weekends, and peak periods.

Qualifications

• Confident, selling ability and strong interpersonal skills.
• Ability to understand customer preferences and close sales.
• Excellent verbal and written communication in English; Arabic is a plus.

Responsibilities

• Greet customers and deliver a premium shopping experience.
• Identify customer needs and recommend fragrances and gift sets.
• Demonstrate product knowledge and differences between brands.
• Upsell, cross-sell, and close sales; meet branch targets.
• Process transactions accurately via POS; handle various payment methods.
• Address questions and resolve complaints professionally; escalate when needed.
• Wrap gifts and provide personalised service where applicable.

Skills

Sales

Customer service

Communication

English

Arabic language advantage

Tools

POS system

Job description

Job Description: Salesman / Storekeeper for Perfume Shop

Department: Retail Operations

Location: Dubai or Sharjah

Reports to: Store Manager / Branch Manager

Employment type: Full-time

Position Summary

We are looking for a confident, personable and sales-driven Salesman/Storekeeper to join one of our perfume retail branches. You will be the face of our brand: welcoming customers, guiding them to the right fragrance, closing sales, and keeping the shop's stock and presentation in excellent order. The ideal candidate loves people, has a natural talent for selling, and takes pride in running a tidy, well-stocked store.

Sales and Customer Service

• Greet every customer warmly and create a welcoming, premium shopping experience.
• Understand customer preferences, occasions and budgets, and recommend suitable fragrances with confidence.
• Demonstrate products knowledgeably, explaining fragrance families, notes, longevity and differences between brands and collections.
• Upsell and cross-sell, including gift sets, travel sizes, matching body products and complementary scents.
• Close sales effectively and meet or exceed individual and branch sales targets.
• Build lasting relationships with regular customers and encourage repeat visits.
• Handle questions, objections and complaints politely and professionally, escalating to the management when needed.
• Offer gift wrapping and personalised service where applicable.

Cash Handling and Transactions

• Process sales accurately through the POS system, including cash, card and other payment methods.
• Handle opening and closing cash counts, and report any discrepancies promptly.
• Issue receipts, process returns and exchanges according to company policy.

Storekeeping and Inventory

• Receive, check and record incoming deliveries against invoices and report any damage or shortages.
• Store stock safely and in an organised way, with correct labelling and easy retrieval.
• Replenish shelves and testers regularly so displays are always full and attractive.
• Monitor stock levels and inform management of low-stock or fast-moving items.

Store Presentation and Maintenance

• Keep the shop, counters, shelves, and testers clean, tidy and visually appealing at all times.
• Set up displays, promotions and signage as directed by management.
• Maintain security and safety standards within the store.

Required Qualifications and Skills

• Confident, selling ability with excellent communication and persuasion skills.
• Good spoken English; Arabic and/or other languages are a strong advantage.
• Basic computer and POS skills, and good numeracy for cash handling.
• Willingness to work shifts, weekends and peak retail periods, and to stand for long hours.

Preferred Attributes

• Passion for fragrance and eagerness to learn about oud, attars, designer and niche perfumes.