Junior Service Sales Support Engineer

GEA Grade; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

GEA Grade in Abu Dhabi seeks a seasoned Sales professional with a mechanical or industrial refrigeration background to drive regional sales strategy and deliver robust quotations. You will coordinate with service, project, and engineering teams to ensure technically sound proposals and timely shipments in a fast-paced market.

The role requires at least 5 years of Middle East sales experience, strong English, and the ability to collaborate across cross-functional teams.

Qualifications

• Bachelor's degree required in Mechanical or Industrial Refrigeration Engineering.
• Minimum 5 years of sales experience in the Middle East.
• Familiar with EN 378, PED, and PGS 13 and country-specific requirements.
• Excellent command of English; Arabic, German and French are a plus.
• Innovative, creative and results-driven team player.
• Strong commercial, communication and interpersonal skills.

Responsibilities

• Map customer requirements and help determine regional sales strategy with leaders.
• Translate customer requests into quotations.
• Deliver commercially and technically sound calculations and quotations.
• Ensure accurate quotation tracking and follow-up needs.
• Manage own resource planning to meet tight timelines.
• Prepare order confirmations and follow up to shipment of materials.
• Provide sales support to branch offices and distributors in the region.
• Report daily business in the assigned region to the Service Sales Manager.
• Consult with customers, suppliers and subcontractors.
• Collaborate with Service Engineers, Project Managers and Project Sales Engineers.
• Organize project team meetings with Head of Sales Support when needed.
• Transfer knowledge and apply lessons learned.
• Safeguard knowledge by guiding colleagues within the Service Sales Support and Sales teams.
• Focus on standardization and monitor industry developments.

Skills

English proficiency

Multilingual advantage

Education

Bachelor's degree in Mechanical or Industrial Refrigeration Engineering

Job description

Your tasks

• Map customer requirements and co-determine the sales strategy with the Head of Service Sales Support
• Translate customer requests into quotations
• Deliver commercially and technically sound calculations and subsequent quotations
• Ensure accurate quotation tracking and follow-up requirements
• Responsible for own resource planning to meet often demanding and fast-paced timelines
• After receipt of orders prepare order confirmations and purchase orders and follow up until shipment of materials
• Provide sales support to branch offices and distributors in the region
• Report both formally and informally to the Service Sales amp Service Manager regarding daily business in the assigned region
• Consult with customers suppliers and subcontractors
• Collaborate with Service Engineers Project Managers and Project Sales Engineers
• Organize project team meetings in consultation with the Head of Sales Support when required
• Transfer knowledge and apply lessons learned
• Safeguard knowledge by guiding and coaching colleagues within the Service Sales Support team and the Sales department
• Focus on standardization
• Monitor internal and external developments within the discipline

Your profile

• Bachelor s degree in Mechanical or Industrial Refrigeration Engineering
• Minimum 5 years of experience in sales activities within the Middle East
• Fully familiar with all relevant standards and guidelines, such as EN 378, PED, and PGS 13, including country-specific requirements where applicable
• Excellent command of English, both written and spoken Arabic, German, and French are an added advantage
• Innovative, creative, and results-driven team player
• Strong commercial, communication, and interpersonal skills