Senior Refrigeration Sales Support Engineer

GEA Grade; Abu Dhabi; On-site; AED 268,000 - 402,000; Full time

Job summary

GEA Grade in Abu Dhabi seeks a results-driven Sales Support Manager with a university-level degree in Mechanical Engineering. You will lead the daily operations of the Sales Support team, manage resource planning, and coordinate with the Sales Manager to align customer requirements with the sales strategy.

Responsibilities include preparing refrigeration and heat pump calculations, cost estimates and drawings, delivering quotations, presenting to customers with the Sales Engineer, and ensuring

Qualifications

• University-level education in Mechanical Engineering with refrigeration/heat transfer training.
• 3–5 years in industrial refrigeration, including design and calculations.
• Experience leading a team and coordinating with Sales / Area Managers.

Responsibilities

• Manage the daily operations of the Sales Support team, including resource allocation and workflow.
• Map customer requirements and co-determine the sales strategy with the Sales Manager.
• Advise design and calculate refrigeration and heat pump solutions.
• Assess third-party offers and provide refrigeration calculations, cost estimates and drawings.
• Deliver commercially and technically sound calculations and quotations.
• Present calculations and quotations with the Sales Engineer to customers.
• Ensure accurate quotation tracking and follow-up.
• Plan resources to meet timelines and hand overDocumentation for project handover to execution.
• Organize project team meetings and communicate with clients with Area Manager as needed.
• Transfer knowledge and apply lessons learned to current and future solutions.
• Share knowledge to support development and innovation; focus on standardization.
• Monitor internal and external developments within the discipline.
• Travel abroad occasionally and adapt to local conditions.

Skills

English and French fluency

German language a plus

Team leadership

Commercial communication

Interpersonal skills

Education

University-level Mechanical Engineering

Job description

GEA Grade in Abu Dhabi seeks a results-driven Sales Support Manager with a university-level degree in Mechanical Engineering. You will lead the daily operations of the Sales Support team, manage resource planning, and coordinate with the Sales Manager to align customer requirements with the sales strategy.

Responsibilities include preparing refrigeration and heat pump calculations, cost estimates and drawings, delivering quotations, presenting to customers with the Sales Engineer, and ensuring