Job Title: Academic Counselor - Telesales / Inside Sales

Tanqeeb; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

Tanqeeb in Dubai is seeking a proactive Inside Sales professional to handle inbound leads from calls, WhatsApp, and web inquiries, guiding learners toward suitable professional programs and driving enrollments.

You will conduct consultative conversations, manage the full sales cycle, keep a healthy pipeline, and maintain CRM records, while meeting monthly targets and building lasting relationships with prospective learners.

Qualifications

• 1–3 years of proven Inside Sales / Education Sales experience.
• Background in Professional Training, Certification Courses, EdTech, or Admissions preferred.
• Proven track record converting leads into paid enrollments.
• Strong telephone and WhatsApp selling skills.
• Excellent counseling and communication skills (English required).
• Strong negotiation and objection-handling ability.
• Experience meeting monthly sales and revenue targets.
• Working knowledge of CRM/lead-management systems.
• UAE training/education market experience preferred.
• Shortlisted candidates must provide proof of past achievements.
• Note: candidates with only retail/field sales may not fit.

Responsibilities

• Handle inbound leads through calls, WhatsApp, web enquiries, and walk-ins
• Understand learners' career goals and recommend suitable professional programs
• Conduct consultative sales conversations with working professionals
• Convert qualified enquiries into paid enrollments
• Manage the complete sales cycle from first contact to closure
• Conduct structured follow-ups and maintain an active sales pipeline
• Handle price, timing, competition, and other objections confidently
• Maintain accurate CRM records
• Achieve monthly enrollment, conversion, and revenue targets
• Build long-term relationships with prospective learners

Skills

Inside Sales

Education Sales

Lead qualification

Consultative selling

English communication

CRM/lead-management

Negotiation

Target-driven

Relationship building

Tools

CRM/Lead-management systems

Job description

• Handle inbound leads through calls, WhatsApp, web enquiries, and walk-ins

• Understand learners' career goals and recommend suitable professional programs

• Conduct consultative sales conversations with working professionals

• Convert qualified enquiries into paid enrollments

• Manage the complete sales cycle from first contact to closure

• Conduct structured follow-ups and maintain an active sales pipeline

• Handle price, timing, competition, and other objections confidently

• Maintain accurate CRM records

• Achieve monthly enrollment, conversion, and revenue targets

• Build long-term relationships with prospective learners

Desired Candidate Profile

• 1–3 years of proven Inside Sales / Education Sales experience — with a track record you can show, not just tell

• Strong preference for backgrounds in Professional Training, Certification Courses, EdTech, Executive Education, or Admissions

• Proven, documented experience converting leads into paid enrollments

• Strong telephone and WhatsApp selling skills

• Excellent counseling and communication skills (English required)

• Strong negotiation and objection-handling ability

• Experience working against — and hitting — monthly sales/revenue targets

• Working knowledge of CRM/lead-management systems

• UAE training/education market experience preferred

• Important: Shortlisted candidates will be asked to provide proof of past achievements — e.g. sales/target performance data, appraisal letters, manager references, or incentive/award certificates

• Note: Candidates with only retail sales, field sales, customer service, real estate, or banking experience — without relevant consultative/inside-sales exposure — may not be a fit for this role