Japanese Dining Supervisor – Luxury Resort

IHG Hotels & Resorts; Ras Al Khaimah; On-site; AED 89,000 - 134,000; Full time

Benefits offered by this job

Full uniform

Room discounts

Excellent training

Job summary

IHG Hotels & Resorts in Ras Al Khaimah opens an exciting Japanese dining concept and seeks an experienced Restaurant Supervisor to join the opening team. You will oversee daily operations, coach the service team and ensure premium guest experiences reflective of our luxury hospitality standards.

With at least two years in Japanese F&B, you will lead training on menu items, etiquette and service sequence, while coordinating with culinary colleagues to deliver flawless guest moments at our Umami

Qualifications

• Previous experience in a Japanese restaurant, preferably within a luxury hotel, fine dining or upscale restaurant environment.
• Minimum 2 years of relevant Food & Beverage service experience, with previous supervisory or team-leading experience preferred.
• Strong knowledge of Japanese cuisine, including sushi, sashimi, Japanese ingredients, beverages and dining traditions.
• Good understanding of Japanese dining etiquette, service sequences and guest expectations.
• Diploma in Hospitality Management, Food & Beverage or a related field is preferred.
• Proven ability to lead, coach and motivate a service team while maintaining high operational standards.
• Excellent communication and interpersonal skills, with fluency in English.

Responsibilities

• Supervising daily restaurant operations, ensuring smooth and efficient service while maintaining luxury dining standards.
• Leading, coaching and motivating the service team to deliver attentive, personalised and professional guest experiences.
• Ensuring the team demonstrates strong knowledge of Japanese cuisine, menu offerings, ingredients and traditional dining etiquette.
• Overseeing restaurant preparation, table settings, service sequences and presentation standards.
• Welcoming and engaging with guests, anticipating their needs and handling feedback or concerns professionally.
• Working closely with the culinary team to ensure accurate order delivery, consistent food presentation and smooth coordination between the kitchen and service team.
• Conducting daily briefings, assigning duties and monitoring team performance throughout service periods.
• Supporting the training and development of colleagues, particularly in Japanese food and beverage knowledge and service standards.
• Monitoring inventory, stock usage, wastage and operational costs while supporting the restaurant's financial performance.
• Ensuring compliance with food safety, hygiene, health and safety regulations, and company policies.
• Supporting the Restaurant Manager in maintaining service quality, guest satisfaction and overall restaurant performance.

Skills

Japanese cuisine knowledge

Leadership & coaching

English fluency

Guest interaction

F&B service

Education

Diploma in Hospitality Management / F&B related

Job description

IHG Hotels & Resorts in Ras Al Khaimah opens an exciting Japanese dining concept and seeks an experienced Restaurant Supervisor to join the opening team. You will oversee daily operations, coach the service team and ensure premium guest experiences reflective of our luxury hospitality standards.

With at least two years in Japanese F&B, you will lead training on menu items, etiquette and service sequence, while coordinating with culinary colleagues to deliver flawless guest moments at our Umami