IT Support Executive

Flip retail; Ras Al Khaimah; On-site; AED 56,000 - 67,000; Full time

Job summary

Flip retail in Ras al-Khaimah is seeking an IT Support Executive to design, implement, and manage the IT framework for educational operations. The role requires a UAE-based education background, MCSE/CCNA, and 3–5 years as IT support in education, with UI/UX and DevOps being advantageous.

You will support email systems, Active Directory, and network security while maintaining servers, backups, and CRM/LMS platforms. Strong English communication and team collaboration are essential for success.

Qualifications

• Bachelor's degree with MCSE/CCNA and 3 years of pertinent experience in education sector in UAE.
• Minimum 3-5 years of experience as IT Assistance Exec in education and learning field ideally in a college.
• Expertise of UI/UX Design & DevOps is advantageous.
• Ability to communicate and solve issues effectively.
• Familiarity with plans, procedures and regulations related to the job.

Responsibilities

• IT framework design, implementation and administration (Server, wired/wireless network).
• Disaster Recovery site, backup implementation with data facility for critical server duties.
• Manage and implement e-mail system & Active Directory.
• Upgrade server room to market standards in a feasible way.
• Firewall monitoring and management for the university.
• Managing servers in data facility.
• Management of systematized, standalone & cloud printers.
• Management of biometrics presence system and ID cards for staff and students.
• Establish and manage Virtual Private Network.
• Setup and manage video conferencing platforms like Zoom/Google Meet/Groups and related hardware.
• IP PBX administration and management.
• Plan, implement, administer CRM (Bitix) & LMS (Moodle) and other applications.
• Provide technical training for IT staff and teams.
• Manage IT assets.
• Provide guidance and discuss policies and procedures to staff and end-users.
• Manage website hosting.
• Need to understand UI/UX & DevOps.

Skills

MCSE

CCNA

Firewall & Protection

CCTV

IP PBX

UI/UX Design

DevOps

English communication

Team player

Education

Bachelor's degree

Tools

CRM Bitix

Moodle LMS

Job description

IT Support Executive

Education and learning & Experience:Bachelor's degree with MCSE/CCNA and 3 years of pertinent experience in education sector in UAE.Minimum 3-5 years of experience as IT Assistance Exec in education and learning field ideally in a college. Expertise of UI/UX Design & DevOps is advantageous.Expertise, Skills and also Capacities:Ability to work both individually and also as component of a group.The capacity to communicate and also solve issuesFamiliarity with all plans, treatments and regulations associated with the area of jobEvaluation and also coverage abilitiesAbility to manage resources properlyThe capability to plan, arrange and also createExcellent command in English CommunicationTeam player with a favorable overview and clear concentrate on high quality guarantee and also consumer fulfillment.MCSE, CCNA, Firewall & Protection, CCTV as well as IP PBX

Roles & Responsibilities

• IT framework style, execution and also administration (Web server, wired/wireless network).
• Catastrophe Healing website, backup implementation with data facility for critical web server duties.
• Take care of and also carry out e-mail system & Energetic Directory site.
• Sprucing up server space to the market criteria in a most feasible means.
• Firewall program monitoring as well as management for university.
• Taking care of as well as administration of the servers in the information facility.
• Handling as well as management of the systematized, standalone & cloud printers.
• Managing and also management of the biometrics presence system and also ID cards for personnel's and also students.
• Establishing as well as managing Virtual Private Network.
• Take care of and carry out Video conferencing platforms like Zoom/Google Meet/ Groups and their equipment's.
• IP PBX administration as well as administration.
• Strategy, implement, administer CRM (Bitix) & LMS( Moodle) as well as various other applications.
• Providing technical support and training for the IT workers as well as teams.
• Managing IT Assets.
• Give guidance and also discuss policies and also procedures to personnel and also end-users.
• Manage website organizing.
• Need to understand UI/UX & DevOps.

Job Details

• Just shortlist prospect will certainly be contacted.
• Job Kind: Full-time.
• Salary: AED5,000.00 - AED6,000.00 monthly.
• Capability to commute/relocate:.Ras al-Khaimah: Dependably commute or intending to relocate prior to beginning job (Preferred).

Application Concern( s):.

• Have you worked in Education and learning market in UAE?
• Are you MSCE licensed?
• Are you CCNA accredited?

Education

• Bachelor's (Preferred).

Experience

• UAE Education and learning field: 3 years (Called for).