IT Sales Executive

SMART 360 Technologies LLC; Dubai; On-site; AED 90,000 - 150,000; Full time

Job summary

SMART 360 Technologies LLC in Dubai is seeking a proactive IT Sales Associate to join our dynamic sales team. You will explain technical features of IT products, identify client needs, and contribute to sales strategies to achieve targets.

You will conduct market research, demonstrate products, present service packages, and negotiate renewals while delivering excellent customer service in a fast-paced environment.

Qualifications

• Bachelor's degree in CS/Marketing/IT or related field.
• 4-5 years of IT sales experience.
• Excellent verbal and written communication skills.
• Strong knowledge of IT hardware, software, networking and cloud tech.

Responsibilities

• Understanding the technical features and functionalities of the company's products
• Assisting in developing an effective sales strategy
• Setting and completing sales targets
• Conducting in-depth research to identify market opportunities
• Examining IT requirements of customers and suggesting appropriate products
• Conducting product demonstrations as and when required
• Communicating product discounts and warranties to the customers
• Presenting and negotiating service renewal contracts
• Gathering feedback from customers and providing after-sales support
• Tracking sales performance metrics and maintaining a record of the same
• Explaining service packages to the customers

Skills

Sales

IT knowledge

Negotiation

Communication

Customer service

Market research

Education

Bachelor's degree in CS/Marketing/IT

Job description

Full job descriptionJob OverviewWe are looking for a smart , enthusiastic and dynamic Information Technology Sales Associate to be a part of our Sales team. You will be responsible for communicating with customers and explaining to them the technical features and functionalities of the company's products. Besides, you should also be able to assist in developing effective sales strategies. As an Information Technology Sales Associate, you should also be able to conduct extensive market research to identify potential clients. Moreover, you should be able to gather customer feedback and advise them on their purchasing decisions. In addition to this, you should be able to present and negotiate service renewal contracts. To be able to perform in this job role, you should have a complete knowledge of the terminology used in the IT industry. Furthermore, you should have excellent communication and negotiation skills. You should be able to handle stressful situations and manage strict deadlines. A candidate with excellent customer service skills will be preferred.

Responsibilities

• Understanding the technical features and functionalities of the company's products
• Assisting in developing an effective sales strategy
• Setting and completing sales targets
• Conducting in-depth research to identify market opportunities
• Examining the IT requirements of customers and suggesting appropriate products
• Conducting product demonstrations as and when required
• Communicating product discounts and warranties to the customers
• Presenting and negotiating service renewal contracts
• Gathering feedback from customers and providing after-sales support whenever required
• Tracking sales performance metrics and maintaining a record of the same
• Explaining service packages to the customers

Requirements

• Bachelor's degree in Computer Science, Marketing, Information Technology, or a related field
• Proven work experience in the Sales as an IT Sales Executive or an equivalent position
• Strong understanding of sales principles, negotiation techniques, and the ability to identify customer needs and close deals
• Complete knowledge of the terminology used in the IT industry
• Excellent verbal and written communication skills to effectively present and explain IT products and services to customers
• Solid understanding of IT products, services, and solutions, including hardware, software, networking, and cloud technologies
• Up-to-date knowledge of the IT industry, market trends, and competitor offerings to effectively position the company's products and services
• Strong communication, presentation, and negotiation skills
• Research-driven and detail-oriented individual
• Highly motivated individual
• Ability to handle stressful situations and manage deadlines
• A team player as well as ability to work independently
• Ability to provide excellent customer service

Experience:sales: 4-5 year IT Sales ExperienceLanguage:English, Arabic (Preferred)Job Type: Full-timeExperience:IT Sales Executive: 4 years (Required)License/Certification:UAE License (Preferred)