IT Operations & Banking Systems Specialist

Nair Systems; Dubai; On-site; AED 134,000 - 246,000; Full time

Job summary

Nair Systems in the UAE is seeking an IT Operations Officer to support banking and IT infrastructure across our operations. The role covers data center, network, Windows server environments, Active Directory, and end-user support with after-hours availability.

Candidates should have a relevant degree and 3–5 years in IT operations or infrastructure, plus knowledge of FCUBS, T24, Way4, DCMS, UAECB, and strong incident management skills.

Qualifications

• Bachelor’s degree in IT/CS or related field.
• 3–5 years in IT Operations, Banking Operations or Infrastructure Support.
• Knowledge of FCUBS, T24, Way4, DCMS and UAECB applications.
• Experience with Windows Server, Active Directory, Networking, VPN, MPLS and Microsoft 365.

Responsibilities

• Provide after-hours and on-call support to ensure timely resolution of critical IT and banking issues.
• Respond to production incidents, outages, and urgent service requests.
• Coordinate with internal teams and vendors during critical incidents to minimize disruption.
• Support end users with desktop, laptop, printer and peripheral issues (L1–L2).
• Maintain network documentation, procedures, and asset inventory.

Skills

3-5 years experience in IT Operations

Banking Systems Knowledge

Troubleshooting & Incident Management

Vendor Coordination

Communication & Documentation

Education

Bachelor's degree in IT / Computer Science or related field

Tools

Windows Server

Active Directory

Networking

VPN / MPLS

Microsoft 365

Job description

Nair Systems in the UAE is seeking an IT Operations Officer to support banking and IT infrastructure across our operations. The role covers data center, network, Windows server environments, Active Directory, and end-user support with after-hours availability.

Candidates should have a relevant degree and 3–5 years in IT operations or infrastructure, plus knowledge of FCUBS, T24, Way4, DCMS, UAECB, and strong incident management skills.