Tech Operations Center Specialist - Infra & Security

ADIB Group; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

ADIB Group in Abu Dhabi is seeking a Technology Operations Center Specialist (Outsource) to oversee and troubleshoot critical IT infrastructure in a banking environment. The role requires strong knowledge of Linux, Solaris, Windows, and network security devices to maintain system availability and support server access and patch deployment.

Responsibilities include incident management, DR/BCP participation, monitoring, and driving process improvements while mentoring on-call staff to reduce

Qualifications

• Knowledge in administration and troubleshooting of Linux/Sun Solaris & Windows.
• Knowledge in Network & Security devices troubleshooting and fixes (Firewall F5 Router & Switches)
• Knowledge in infrastructure services and ability to troubleshoot (DNS DHCP Active Directory)

Responsibilities

• Provide support to application development teams related to access of servers installation and management of application and application patches deployment.
• Provide support for any major activities related to patches / firmware and upgrade.
• Monitor Performance of On-Shift Operators and aiding when needed.
• To educate the Technology Operation Teams regarding their roles responsibility and authority.
• To monitor the IT Systems for known problems and abnormal behavior and get involved with the seniors to resolve them and reduce downtime.
• Enhance existing operational procedure.
• Involved in DR and BCP activities.

Skills

Linux

Sun Solaris

Windows

Network troubleshooting

Security devices knowledge

Tools

SQL Oracle

Sybase

DNS

DHCP

Active Directory

F5 Firewall

Job description

ADIB Group in Abu Dhabi is seeking a Technology Operations Center Specialist (Outsource) to oversee and troubleshoot critical IT infrastructure in a banking environment. The role requires strong knowledge of Linux, Solaris, Windows, and network security devices to maintain system availability and support server access and patch deployment.

Responsibilities include incident management, DR/BCP participation, monitoring, and driving process improvements while mentoring on-call staff to reduce