IT Manager

Bettorian; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A dynamic technology company located in Dubai is seeking an IT Manager to oversee the IT environment, ensuring seamless operations and cybersecurity practices. Responsibilities include onboarding/offboarding, hardware procurement, and acting as the primary contact for IT issues. The ideal candidate will have a strong background in IT systems and cloud platforms, alongside excellent communication skills.

Qualifications

• Proven experience as IT Manager or similar role.
• Hands-on experience with hardware provisioning.
• Understanding of compliance requirements (GDPR, ISO).

Responsibilities

• Ensure smooth operation of IT environment.
• Oversee procurement and maintenance of hardware.
• Act as primary contact for IT-related issues.
• Coordinate cybersecurity practices.

Skills

IT systems knowledge

Cloud platforms expertise

Cybersecurity best practices

Communication skills

Tools

Google Workspace

Microsoft 365

Job description

The IT Manager will be responsible for ensuring the smooth operation of Oasis environment, including people onboarding / offboarding, hardware and software management including purchasing and access, cybersecurity coordination and general IT infrastructure. This role is critical in supporting both day-to-day office functionality and long-term security, scalability, and efficiency of our systems.

Key Value Elements

Onboarding & Offboarding

Purchase, set up and maintain laptops, peripherals, accounts, and system access for new hires.

Ensure smooth offboarding with secure deactivation of accounts and recovery of equipment.

Maintain IT onboarding guides and support materials.

Hardware & Software Management

Oversee procurement, setup, and maintenance of all hardware and office equipment.

Administer and track software licenses, renewals, and compliance.

Ensure effective asset management (inventory, maintenance schedules, upgrades).

Cybersecurity & Compliance

Collaborate with departments to maintain robust cybersecurity practices.

Monitor and manage access controls, MFA, VPNs, and firewalls.

Support data protection compliance in line with local and international regulations.

Coordinate regular IT security training for staff.

IT Operations & Support

Act as primary point of contact for all IT-related issues.

Monitor system performance and troubleshoot issues proactively.

Manage email systems, cloud storage, productivity suites, and communication tools.

Maintain business continuity protocols (backups, disaster recovery).

Cross-Functional Collaboration

Partner with Operations and People teams to align IT processes with business growth.

Support Finance / HR on IT aspects of payroll, benefits platforms, and secure employee data management.

Liaise with external vendors for IT services, subscriptions, and equipment procurement.

Experience & Background Required

Proven experience as IT manager,or similar role in a fast-paced environment.

Strong knowledge of IT systems, cloud platforms (e.g., Google Workspace, Microsoft 365), and cybersecurity best practices.

Hands-on experience with hardware provisioning and troubleshooting.

Understanding of compliance requirements (GDPR, ISO, SOC2, or regional equivalents).

Experience supporting distributed or remote-first teams is a plus.

Strong communication skills to liaise across teams and departments, internally and externally

Ability to balance long-term infrastructure planning with immediate problem-solving.