IT Intern: Systems Uptime, Data Recovery & Troubleshooting

AccorHotels Middle East; Dubai; On-site; AED 90,000 - 160,000; Full time

Job summary

Sofitel Dubai Downtown is seeking an IT Operations professional to keep critical hotel systems running smoothly and prevent outages. You will coordinate repairs and restoration of equipment, acting as a tech superhero behind the scenes.

You will also establish and maintain backup procedures, perform data recovery, and tackle software fault reports to deliver solutions within agreed timelines and SLAs, ensuring the security of information assets.

Qualifications

• Experience with data backup procedures and restoration.
• Strong analytical and problem-solving abilities for troubleshooting.
• Excellent oral communication to gather information and explain concepts clearly.

Responsibilities

• Coordinate critical repairs and equipment restoration to prevent outages.
• Establish and maintain backups and perform data recovery operations to protect information assets.
• Investigate and resolve software fault reports and enhancement requests within SLAs.

Skills

Data backup proficiency

Analytical problem solving

Communication skills

Job description

Sofitel Dubai Downtown is seeking an IT Operations professional to keep critical hotel systems running smoothly and prevent outages. You will coordinate repairs and restoration of equipment, acting as a tech superhero behind the scenes.

You will also establish and maintain backup procedures, perform data recovery, and tackle software fault reports to deliver solutions within agreed timelines and SLAs, ensuring the security of information assets.