IT Assistant

applydubaijob.com; Dubai; On-site; AED 33,000 - 56,000; Full time

Job summary

Confidential in Dubai seeks an IT Assistant to provide front-line technical support and maintain IT infrastructure across its hospitality operations, resolving daily hardware, software, and network issues to ensure uptime for guest and business systems.

The selected candidate will assist with component-level PC troubleshooting, support POS terminals and AV setups, and coordinate hardware repairs with vendors, while maintaining accurate IT documentation.

Qualifications

• Fresh graduates, interns or entry-level candidates encouraged.
• Bachelor’s degree or Diploma in Computer Science, IT, or equivalent preferred.
• Proficiency with Windows OS, PC hardware repairs, local networking, POS hardware, AV systems, and MS Office.

Responsibilities

• Act as the primary point of contact for end-user technical support and IT helpdesk inquiries.
• Troubleshoot and repair workstation hardware, operating systems, and business software.
• Maintain network connectivity, Wi-Fi access points, POS terminals, printers, and AV systems.
• Install, upgrade, and perform component-level maintenance on desktop and laptop hardware.
• Coordinate with external IT vendors for hardware servicing, warranty maintenance, and technical repairs.

Skills

Windows OS

PC hardware repair

Local networking

POS hardware

AV systems

Education

Bachelor’s degree / Diploma in CS/IT

Tools

Microsoft Office

Job description

Job Title: IT Assistant

Company: Confidential

Location: Dubai, United Arab Emirates

Employment Type: Full Time

Salary: Not Specified

Candidate Prerequisites:

Fresh Graduates & Entry-Level Candidates Welcome | IT Degree or Diploma Preferred | Hardware, Software & Network Troubleshooting | Knowledge of POS & Audio Visual Systems

Description:

A company in Dubai is seeking a motivated IT Assistant to provide front-line technical support and maintain IT infrastructure across its hospitality operations. This position focuses on resolving daily hardware, software, and network issues for end users while ensuring optimal uptime for guest and business systems.

The selected candidate will assist with component-level PC troubleshooting, support POS terminals and AV setups, coordinate hardware repairs with external vendors, and maintain accurate technical documentation across IT systems.

Key Responsibilities:

• Act as the primary point of contact for end-user technical support and IT helpdesk inquiries.
• Troubleshoot and repair workstation hardware, operating systems, and business software.
• Maintain network connectivity, Wi-Fi access points, POS terminals, printers, and Audio Visual (AV) systems.
• Install, upgrade, and perform component-level maintenance on desktop and laptop hardware.
• Coordinate with external IT vendors for hardware servicing, warranty maintenance, and technical repairs.

Requirements:

• Education & Experience: Fresh graduates, interns, or entry-level candidates; Bachelor’s degree or Diploma in Computer Science, IT, or equivalent qualification preferred.
• Technical Skills: Proficiency with Windows OS, PC hardware component repairs, local networking, POS hardware, AV systems, and Microsoft Office tools.
• Key Competencies: Helpdesk support protocols, technical problem-solving, IT documentation, vendor coordination, and willingness to relocate to or currently reside in Dubai.