IT Support

applydubaijob.com; Dubai; On-site; AED 71,000 - 85,000; Full time

Job summary

Mathews Metal in Dubai is seeking an experienced IT Support professional to provide reliable technical assistance across the organization, troubleshoot hardware and software issues, and ensure smooth operation of IT infrastructure.

You will manage user accounts and access permissions, support networking and system administration tasks, and help employees with day-to-day IT needs. UAE experience is preferred and immediate joiners are welcome. The role is full-time on-site in Dubai.

Qualifications

• Experience in IT support and troubleshooting.
• Strong hardware and software support knowledge.
• Understanding of networking and system administration.
• Familiarity with user access management and IT infrastructure.

Responsibilities

• Provide technical support and resolve IT-related issues promptly.
• Troubleshoot hardware, software, and system problems.
• Assist employees with day-to-day IT support requirements.
• Support networking and system administration tasks.
• Manage user accounts, access permissions, and IT infrastructure.
• Diagnose technical issues and minimize system downtime.
• Ensure reliable and efficient IT support across the organization.

Skills

IT support

Troubleshooting

Networking

System administration

User access management

Education

Bachelor’s Degree or Diploma in IT / CS

Job description

Job Title: IT Support
Company: Mathews Metal
Industry: Information Technology
Employment Type: Full Time
Location: Dubai, United Arab Emirates
Experience: Not specified (UAE experience preferred)
Qualification: Bachelor’s Degree or Diploma in Information Technology, Computer Science, or a related field
Salary: Up to AED 7,000 per month

Role Overview

Mathews Metal is hiring an experienced IT Support professional in Dubai. The role involves providing reliable technical support, troubleshooting hardware and software issues, managing networking and system administration tasks, and ensuring smooth operation of the company’s IT infrastructure.

Key Responsibilities

• Provide technical support and resolve IT-related issues promptly
• Troubleshoot hardware, software, and system-related problems
• Assist employees with day-to-day IT support requirements
• Support networking and system administration tasks
• Manage user accounts, access permissions, and IT infrastructure
• Diagnose technical issues and minimize system downtime
• Ensure reliable and efficient IT support across the organization

Requirements

• Experience in IT support and technical troubleshooting
• Strong knowledge of hardware and software support
• Understanding of networking and system administration
• Familiarity with user access management and IT infrastructure
• Excellent troubleshooting and problem-solving abilities
• UAE experience is preferred
• Immediate joiners or candidates on a short notice period will be preferred
• Strong knowledge of IT support, technical troubleshooting, hardware and software support, networking, system administration, user access management, and IT infrastructure