Information Assurance Specialist

Remotedxb; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

FSA and company-paid life insurance

401(k) with company match

Flexible PTO policy

Job summary

Buyers Edge Platform in Dubai is seeking a Salesforce data operations analyst to support internal stakeholders by resolving cases, validating data, and generating reports using CRM tools. You will identify discrepancies, collaborate with cross-functional teams, and help improve SOPs through documentation and updates.

A 1–3 year track record is preferred, with strong Excel skills and the ability to adapt to dynamic information systems.

Qualifications

• 1–3 years of related work experience.
• Experience with Salesforce or a similar CRM.
• Intermediate to advanced Excel and Microsoft Office proficiency.
• Strong problem-solving and organizational abilities.

Responsibilities

• Resolve Salesforce cases submitted by internal stakeholders with timely updates to Salesforce objects.
• Leverage tools to support data validation, reconciliation, and reporting.
• Identify data discrepancies, process exceptions, or system issues and escalate as needed.
• Collaborate with internal teams to resolve cross-functional data and process issues.
• Document issues, suggest SOP updates, and maintain process accuracy.

Skills

Problem-solving

Communication

Collaboration

Organizational skills

Tools

Salesforce

Excel

Job description

Responsibilities

• Resolve Salesforce cases submitted by internal stakeholders, ensuring timely and accurate updates to Salesforce objects
• Leverage various software tools to support data validation, reconciliation, and reporting
• Identify data discrepancies, process exceptions, or system issues and escape trends or unresolved items
• Collaborate with internal teams to resolve cross-functional data and process issues
• Follow and help improve Standard Operating Procedures (SOPs) by documenting issues, suggesting updates, and maintaining process accuracy

Requirements

• 1-3 years of related work experience
• Experience working with Salesforce or a similar CRM
• Intermediate to advanced Microsoft Office tools, specifically Excel
• High aptitude for working with dynamic information systems
• Strong problem-solving and organizational skills
• Effective communication and collaboration abilities

Benefits

• Medical, dental, and vision insurance
• FSA and company-paid life insurance
• 401(k) with company match
• Flexible PTO policy

About the Company

Buyers Edge Platform is a leading digital procurement network and solutions provider for the foodservice industry, delivering savings, insights, and technology that help operators, distributors, and manufacturers succeed.