CRM Consultant

Remotedxb; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Remotedxb in the United Arab Emirates seeks a Salesforce/Middleware specialist to implement and maintain Sales Cloud and CPQ configurations, manage data backups, and analyze patch impacts. You will design data models, document requirements, and coordinate with offshore teams for deployment. Strong admin certifications are required.

The role includes training business users, supporting integrations with Outlook and HubSpot, and configuring security settings across profiles, roles, and SSO.

Qualifications

• Hands-on experience with Sales Cloud and CPQ.
• Experience with Data Loader and Import Wizard for data uploads.
• Ability to assess technical design impacts due to functional changes.
• Experience in support or managed services projects.
• Salesforce Admin or Platform certifications are required.

Responsibilities

• Perform hands-on configuration of Sales and Service Cloud setups.
• Manage CPQ processes including account creation, deletion, and access.
• Execute weekly and monthly Salesforce data backups.
• Conduct impact analysis and testing for Salesforce patches.
• Review and create Salesforce design, entity models, and configurations.
• Document business requirements for minor enhancements.
• Collaborate with offshore teams for development and deployment of code and changes.
• Provide production support, incident management, and service request handling.
• Train business users on Salesforce process flows.
• Support integrations for Outlook, HubSpot, and other platforms.
• Drive solutions using Lightning Flows, Lead Management, and Opportunity Management.
• Configure reports, dashboards, and security settings including profiles, roles, and SSO

Skills

Sales Cloud

CPQ

Data backups

Support experience

Education

Salesforce Admin Certification

Salesforce Platform Certification

Tools

Data Loader

Import Wizard

Lightning Flows

Job description

Responsibilities

• Perform hands-on configuration of Sales and Service Cloud setups
• Manage CPQ processes including account creation, deletion, and access
• Execute weekly and monthly Salesforce data backups
• Conduct impact analysis and testing for Salesforce seasonal patches
• Review and create Salesforce design, entity models, and configurations
• Document business requirements for minor enhancements
• Collaborate with offshore teams for development and deployment of code and changes
• Provide production support, incident management, and service request handling
• Train business users on Salesforce process flows
• Support integrations for Outlook, HubSpot, and other platforms
• Drive solutions using Lightning Flows, Lead Management, and Opportunity Management
• Configure reports, dashboards, and security settings including profiles, roles, and SSO

Requirements

• Hands-on experience with Sales Cloud and CPQ
• Experience with data upload tools like Data Loader and Import Wizard
• Proven ability to assess technical design impacts due to functional requirement changes
• Experience working in support or managed services projects
• Salesforce Certifications in Admin, Admin+, or Platform are required