Hostess - Imperial Services

Atlantis; Dubai; On-site; AED 33,000 - 56,000; Full time

Benefits offered by this job

Tax-free salary

Health insurance

Annual flights

Life insurance

Incentive program

F&B privileges

Discounted rates at Kerzner properties

Training and career mobility

Job summary

Atlantis The Palm in Dubai, United Arab Emirates, is seeking a polished Hostess for Imperial Services. The role focuses on warmly greeting guests, managing reservations and seating flow, and delivering an outstanding first and last impression in a luxury resort environment.

Minimum 2 years in a guest-service role preferred. The position offers a full-time schedule in a high-volume luxury dining setting with incentives, health insurance, and staff benefits.

Qualifications

• Approximately 2 years of experience in a guest-service role.
• Experience in luxury hotel or high-end restaurant is preferred.
• Excellent verbal communication and interpersonal skills.

Responsibilities

• Welcome guests promptly and courteously upon arrival.
• Inform guests about expected waiting times and manage expectations.
• Coordinate table availability with service and restaurant teams.
• Escort guests to assigned tables and explain seating areas as needed.
• Maintain entrance, reception desk and waiting area in order.
• Contribute to smooth seating flow during busy periods.

Skills

Guest reception

Reservation coordination

Waiting-list management

Luxury guest service

Teamwork

Job description

Hostess - Imperial Services Job Snapshot. Role: Hostess - Imperial Services. Location: Dubai, United Arab Emirates. Industry: Hospitality. Function: Host-Hostess. Experience: Minimum 2 years preferred. Job Type: Full-time.

Position Overview. The Hostess - Imperial Services position in Dubai, United Arab Emirates, is a guest-facing opportunity within the Hospitality industry. Atlantis The Palm seeks a polished and engaging professional to welcome restaurant guests, manage table flow, communicate waiting times, and create an excellent first and final impression.

Job Details. Country: United Arab Emirates. City: Dubai. Industry: Hospitality. Function: Host-Hostess. Salary: AED 3000-5000 per month. Estimated salary range based on similar jobs in Dubai; please confirm the final offer with the employer. Gender: Any. Candidate Nationality: Any. Job Type: Full-time.

Role Context. As the first point of contact at Imperial Services, the Hostess shapes each guest 's arrival and departure experience. The position combines warm hospitality with accurate reservation handling, waiting-list coordination, and close collaboration with the restaurant team in a busy luxury resort environment.

Key Responsibilities

• Welcome guests promptly and courteously upon arrival.
• Create a polished first impression through professional appearance and attentive service.
• Confirm reservations and gather relevant seating information.
• Inform guests accurately about expected waiting times.
• Maintain and monitor the restaurant waiting list.
• Coordinate table availability with service and restaurant-management teams.
• Escort guests to their assigned tables.
• Introduce dining areas and provide basic venue information when appropriate.
• Engage guests in natural and professional conversation.
• Respond to routine questions and direct special requests to the appropriate colleague.
• Keep the entrance, reception desk, and waiting area organized.
• Support a smooth and balanced seating flow during busy periods.
• Communicate guest preferences and concerns to the restaurant team.
• Remain calm, efficient, and positive in a fast-paced setting.
• Thank guests and offer a warm farewell as they leave.
• Participate in internal and external food and beverage training.

Ideal Profile

• Approximately 2 years of experience in a comparable guest-service position.
• Previous employment in a luxury hotel or high-end restaurant is preferred.
• International hospitality exposure is advantageous.
• Excellent verbal communication and interpersonal skills.
• Warm, confident, and naturally engaging with guests.
• Able to handle waiting periods and seating expectations tactfully.
• Comfortable working in a high-volume luxury dining environment.
• Positive team player who coordinates well with restaurant colleagues.
• Organized and attentive when managing reservations and waiting lists.
• Flexible regarding shifts, weekends, evenings, and public holidays.
• Interested in strengthening food and beverage knowledge through training.

Skills Set

• Guest reception
• Restaurant hosting
• Reservation coordination
• Waiting-list management
• Table allocation
• Seating-flow control
• Luxury guest service
• Food and beverage operations
• Guest communication
• Complaint prevention
• Service coordination
• Reception-area organization
• High-volume restaurant operations
• Interpersonal communication
• Cultural awareness
• Teamwork
• Time management

Why Join Us

• Atlantis offers a competitive tax-free salary in UAE Dirhams
• comprehensive health insurance with dental coverage
• annual flights home
• life insurance
• an incentive program
• food and beverage privileges
• discounted rates across Kerzner properties
• the position also includes internal and external training
• career mobility
• wellness initiatives
• opportunities to progress within an international luxury hospitality portfolio

About the Company

Atlantis The Palm is an iconic Dubai resort operated by Kerzner International. Located on Palm Jumeirah, it features 1544 rooms and suites, celebrity-chef and Michelin-starred dining, a record-breaking waterpark, an aquarium housing 65000 marine animals, and Dolphin Bay. Its multicultural team of more than 6000 colleagues represents 129 nationalities and delivers luxury stays, dining, entertainment, and marine experiences.