Immigration Case Processing Specialist (Client-Facing)

Cosmos Immigration; Dubai; On-site; AED 167,000 - 290,000; Full time

Job summary

Cosmos Immigration in Dubai is seeking a results-driven immigration case processor to join our UAE team. You will assess client documents, prepare and submit visa applications, and manage cases from onboarding to final decision.

The role requires 2–4 years in immigration, strong English, and familiarity with government portals. You will work with consultants and lawyers, ensuring accuracy and timely filings.

Qualifications

• Bachelor’s degree in any relevant discipline.
• 2–4 years immigration case-processing experience.
• Current or recent employment with an immigration consultancy, law firm or visa-processing company.
• Strong knowledge of government portals, application forms and supporting-document requirements.
• Excellent written and spoken English.
• Strong drafting, client-handling and document-review skills.
• Ability to manage multiple active applications and strict deadlines.
• High attention to detail and professional integrity.
• Proficiency in Microsoft Office, email and CRM systems.
• Candidates currently residing in the UAE will be preferred.
• Qualified female professionals are encouraged to apply.

Responsibilities

• Assess client documents and identify missing, inconsistent or unsuitable information.
• Prepare review and submit complete visa applications.
• Manage immigration cases from onboarding through submission and final decision.
• Provide clients with accurate document checklists and filing instructions.
• Draft application forms submission letters statements and supporting documentation.
• Maintain professional and timely communication with clients.
• Monitor deadlines government correspondence biometrics medicals and additional-document requests.
• Update the CRM and maintain complete digital case records.
• Conduct quality checks before every application submission.
• Coordinate with consultants lawyers and authorized representatives where required.
• Maintain confidentiality and comply with company procedures and applicable immigration regulations.

Skills

Attention to detail

English proficiency

Drafting documents

Client handling

Time management

Education

Bachelor's degree

Job description

Cosmos Immigration in Dubai is seeking a results-driven immigration case processor to join our UAE team. You will assess client documents, prepare and submit visa applications, and manage cases from onboarding to final decision.

The role requires 2–4 years in immigration, strong English, and familiarity with government portals. You will work with consultants and lawyers, ensuring accuracy and timely filings.