Processing Officer (Portuguese-Speaking)

Passport Legacy; United Arab Emirates; On-site; AED 90,000 - 130,000; Full time

Job summary

Passport Legacy in Dubai, UAE is seeking a highly organised Processing Officer to join our Processing / Operations team. The role focuses on accurate documentation processing, verification, quality control, and preparation of official documents.

You will work with internal and international teams to ensure applications progress smoothly, with complete, compliant and confidential records. Fluency in Portuguese is mandatory; solid English; and strong MS Office skills are required to manage

Qualifications

• Portuguese fluency is mandatory.
• Good written and spoken English.
• Experience in processing, administration, or document control.
• Excellent attention to detail and strong organisational skills.
• Proficiency in Microsoft Office, especially Excel and Word.
• Ability to manage multiple cases and deadlines accurately.
• Professional and discreet handling of confidential information.

Responsibilities

• Review and cross-check documents against approved application information.
• Verify personal details, passport information and supporting documentation.
• Identify discrepancies and ensure follow-up.
• Prepare certificates and official documents accurately.
• Maintain records, trackers and case documentation.
• Monitor outstanding items and progress cases within timelines.
• Coordinate with internal and international teams on documentation needs.
• Maintain confidentiality when handling sensitive information.

Skills

Portuguese

English

Attention to detail

Organisational skills

Microsoft Office

Documentation

Confidential handling

Tools

Excel

Word

Job description

We are hiring! Portuguese speaking Processing Officer.

Location: Dubai, UAE

Employment Type: Full-Time

Department: Processing / Operations

About the Role:

We are hiring a highly organised and detail-oriented Processing Officer to join our Dubai-based Processing / Operations team.

This role is focused on the accurate and efficient processing of documentation, including document verification, quality control, record keeping and preparation of official documents.

You will work closely with internal and international teams to ensure applications progress smoothly and that all documentation is accurate, complete and compliant with established procedures.

Key Responsibilities:

• Review and cross-check documents against approved application information.
• Verify personal details, passport information and supporting documentation.
• Identify discrepancies, missing information or errors and ensure these are followed up.
• Prepare certificates and other official documentation accurately.
• Maintain accurate records, trackers and case documentation.
• Monitor outstanding items and ensure cases progress within required timelines.
• Coordinate with internal and international teams regarding documentation and processing requirements.
• Maintain strict confidentiality when handling sensitive personal information.

Requirements:

• Fluency in Portuguese is mandatory.
• Good written and spoken English.
• Previous experience in processing, administration, document control, compliance, immigration, citizenship, residency or a similar environment.
• Excellent attention to detail and strong organisational skills.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Ability to manage multiple cases and deadlines while maintaining a high level of accuracy.
• Professional, discreet and comfortable working with confidential information.

What We're Looking For:

We're looking for someone who is methodical, reliable, proactive and highly detail-oriented, with the ability to work independently while collaborating effectively within an international team.

Experience within Citizenship by Investment, Residency by Investment, immigration, legal, government or financial services would be advantageous.

We look forward to hearing from you!