Immersive Car Experience Specialist

Robinson & Co (Singapore) Pte Ltd

Dubai

Presencial

AED 100.000 - 134.000

Jornada completa

Hace 2 días

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Descripción de la vacante

Al-Futtaim Automotive in the UAE is seeking a Product Genius to deliver an engaging showroom experience, demonstrating vehicle features and technology, and guiding customers through test drives and personal handovers. You will work with the sales team to drive monthly targets and respond to inquiries via phone, online, and in person.

You will build product knowledge, stay updated on market trends, and participate in training to enhance customer interactions.

Formación

Minimum of 4 years in a customer-facing role.
Experience in automotive, luxury retail, airlines, hospitality, events, teaching, sales, or customer care valued.
Valid UAE driving licence.
Degree preferred but not essential.

Responsabilidades

Welcome showroom visitors and deliver an engaging and professional customer experience.
Conduct structured and memorable test drives, highlighting vehicle features, technology, and performance.
Confidently explain vehicle features and answer customer questions.
Prepare vehicles for delivery and provide personalized customer handovers.
Support the sales team in achieving monthly targets by guiding customers through a seamless journey.
Manage telephone, online, and walk-in customer enquiries.
Ensure customer information is accurately captured in the relevant systems.
Maintain strong knowledge of automotive products, new technologies, market trends, and competitor activities.
Complete required product and professional development training.