EV Product Experience Architect

United Al Saqer Group; Abu Dhabi; On-site; AED 89,000 - 134,000; Full time

Job summary

Performance Plus Motors in Abu Dhabi and Dubai is seeking a Product Genius to act as a brand ambassador, delivering in-depth product knowledge, demonstrations, and guidance to customers. This role emphasizes educating guests on vehicle features, technologies, and benefits to create an exceptional showroom experience.

You'll generate excitement, understand customer needs, and recommend suitable options. Test drives are part of the process to bring the driving experience to life, with a focus on

Qualifications

• Bachelor's degree in business, marketing, or automotive technology.
• 4-6 years of experience in automotive, retail, or customer-facing roles.
• Experience using OEM systems and CRM platforms such as Key loop/Autoline.

Responsibilities

• Demonstrate product knowledge and provide expert demonstrations.
• Enhance customer experience and engagement.
• Support sales and collaborate with teams.
• Train colleagues and share knowledge.
• Provide reporting and feedback to improve processes.
• Manage OEM systems and CRM (Key loop/Autoline).

Skills

Product knowledge

Communication skills

Customer service

IT skills

Arabic language

Education

Bachelor's degree in Business/Marketing/Automotive Technology

Tools

Key loop/Autoline CRM

Job description

Performance Plus Motors in Abu Dhabi and Dubai is seeking a Product Genius to act as a brand ambassador, delivering in-depth product knowledge, demonstrations, and guidance to customers. This role emphasizes educating guests on vehicle features, technologies, and benefits to create an exceptional showroom experience.

You'll generate excitement, understand customer needs, and recommend suitable options. Test drives are part of the process to bring the driving experience to life, with a focus on