iGaming Surveillance Team Lead - 24/7 Operations

David Kennedy Recruitment; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading tech recruitment agency is seeking an experienced Surveillance Team Leader to oversee daily operations in Ras Al Khaimah, UAE. The successful candidate will bridge communication between teams, manage incident resolution, and mentor Surveillance Operators within a fast-paced iGaming environment. A degree, strong leadership skills, and 4–5 years of relevant experience are required. This role provides a competitive salary package and opportunities for career development.

Benefits

Competitive salary package

Career development and training

Collaborative work environment

Qualifications

• 4–5 years of experience in Surveillance or Risk/Fraud in the iGaming industry.
• Strong technical knowledge of surveillance systems and fraud detection.
• Ability to work shifts in a 24/7 operational environment.

Responsibilities

• Oversee daily Surveillance operations and incident resolution.
• Analyze incidents and support evaluations.
• Mentor and train Surveillance Operators.

Skills

Fluent in English

Strong communication skills

Leadership in iGaming

Analytical skills

Conflict-resolution skills

Education

University degree in a relevant field

Tools

Microsoft Office 365

Tableau

SQL

Job description

A leading tech recruitment agency is seeking an experienced Surveillance Team Leader to oversee daily operations in Ras Al Khaimah, UAE. The successful candidate will bridge communication between teams, manage incident resolution, and mentor Surveillance Operators within a fast-paced iGaming environment. A degree, strong leadership skills, and 4–5 years of relevant experience are required. This role provides a competitive salary package and opportunities for career development.