Hybrid IT Support Engineer — UAE (Client-Facing)

TechnoPeak IT Solutions LLC; Abu Dhabi; Hybrid; AED 66,960 - 100,440; Full time

Benefits offered by this job

Comprehensive medical insurance

Annual travel allowance

Visa sponsorship

Job summary

TechnoPeak IT Solutions LLC is seeking an IT Support Specialist to join our team in Abu Dhabi. In this hybrid role, you will resolve technical inquiries, provide onsite support, and build strong relationships with clients.

The ideal candidate will have a relevant degree, at least 2 years of experience in IT support within the UAE, and fluency in English. We offer a competitive employment package compliant with UAE labor regulations and opportunities for professional growth.

Qualifications

• Minimum 2 years of hands-on experience in IT support in UAE/GCC.
• Experience with Windows environments and Microsoft 365.
• Fluency in English is mandatory.

Responsibilities

• Serve as the primary contact for technical inquiries.
• Conduct onsite installations and troubleshoot incidents.
• Log and update service requests in the ticketing platform.

Skills

PC hardware/software diagnostics

Client-centric approach

Proficiency in Microsoft 365

Troubleshooting skills

Education

Relevant degree or certification in IT

Tools

Windows OS

Networking concepts (TCP/IP, DHCP, DNS)

Job description

TechnoPeak IT Solutions LLC is seeking an IT Support Specialist to join our team in Abu Dhabi. In this hybrid role, you will resolve technical inquiries, provide onsite support, and build strong relationships with clients.

The ideal candidate will have a relevant degree, at least 2 years of experience in IT support within the UAE, and fluency in English. We offer a competitive employment package compliant with UAE labor regulations and opportunities for professional growth.