Client‑Facing IT Support Engineer — Hybrid UAE

Technopeak; Abu Dhabi; Hybrid; AED 89,280 - 133,920; Full time

Benefits offered by this job

Competitive employment package

Comprehensive medical insurance

Annual travel allowance

Job summary

Technopeak is seeking a dynamic individual for an IT support role based in Abu Dhabi. You will be responsible for providing exceptional front-line support, resolving technical inquiries, and conducting onsite visits to clients.

The ideal candidate has at least 2 years of experience in client-facing IT support and strong problem-solving skills. The role offers a competitive salary, hybrid work model, and opportunities for professional growth.

Qualifications

• Minimum of 2 years of hands-on experience in a client-facing IT support role.
• Proficient in PC hardware, software diagnostics, and problem resolution.
• Professional fluency in English, both verbal and written.

Responsibilities

• Serve as the primary point of contact for resolving technical inquiries.
• Conduct onsite visits for installations and troubleshoot complex incidents.
• Collaborate with sales and technical teams for seamless service delivery.

Skills

IT support

Client interaction

Problem-solving

Technical solutions

Education

Degree or certification in Information Technology

Tools

Windows OS

Microsoft 365

Exchange

Job description

Technopeak is seeking a dynamic individual for an IT support role based in Abu Dhabi. You will be responsible for providing exceptional front-line support, resolving technical inquiries, and conducting onsite visits to clients.

The ideal candidate has at least 2 years of experience in client-facing IT support and strong problem-solving skills. The role offers a competitive salary, hybrid work model, and opportunities for professional growth.