*We're Hiring: Service Supervisor - HVAC Projects | Dubai, UAE*
- Location:* Dubai, UAE (Field + Office - Must be in Dubai) | *Exp:* 2-4 Years as HVAC Service Supervisor in UAE Mandatory | *Salary:* AED 4,000 - 5,000 + Benefits | *Joining:* Immediate - Max 15 Days
Leading HVAC Company in Dubai - Premium AMC Projects - is hiring a Service Supervisor to lead service operations & client handling.
Key Responsibilities
*Team Supervision & Technical Guidance - Core:*
- Supervise & lead team of 5-10 HVAC technicians - Daily tasks, breakdown calls & AMC visits
- Provide technical guidance on Chilled Water, FCU, AHU, FAHU, VRF, Chillers, Ducting & troubleshoot issues
- Diagnose issues via phone / site visit & guide technicians on resolution
- Quality check completed work before client sign-off
- Train & upskill junior technicians on best practices & fault diagnosis
Client Handling - Critical
- Primary technical POC for clients for service requests, breakdowns & AMC work
- Explain faults & work done in fluent, professional English to non-technical clients
- Manage client expectations, daily status updates & handle escalations calmly
Service Operations - Daily
- Schedule & dispatch technicians for breakdown calls, AMC & PPM - Daily scheduling
- Track service calls from receipt to closure - SLA based
- Maintain service records, job sheets & reports - Odoo / ERP updating
- Coordinate spare parts with procurement - No delays
- Ensure HSE & quality compliance
Mandatory - Do Not Apply If You Don't Have
- Valid UAE Driving License is MANDATORY - Own car preferred
- 2-4 years as HVAC Service Supervisor / Service Coordinator in UAE - Dubai exp must
- Must be currently in Dubai & available for immediate joining
- Must have handled 5+ technicians - Chilled Water expertise must
- Fluent English - Mandatory to explain technical issues to clients
Background Preferred
- HVAC Contracting Companies in UAE - Top Priority
- MEP Companies - HVAC Service Division
- Facility Management Companies - HVAC AMC
- Software:* MS Office - Mandatory | Odoo / ERP / Job-tracking tools - Preferred
What We Offer
- AED 4k-5k + Visa + Insurance
- Work with leading HVAC company - High-value AMC clients
- Growth to Service Manager / Service Engineer
- Stable role with premium clients across Dubai
Work Location: Dubai, UAE.
Immediate joiners are preferred.
Skills: troubleshooting,management,project,interview,amc,hvac,breakdown,preventive maintenance,maintenance,skills,english,mep