Human Resources Assistant

Confidential; Abu Dhabi; On-site; AED 78,000 - 134,000; Full time

Job summary

Confidential in Abu Dhabi is seeking a proactive HR Coordinator / HR Associate to support day-to-day HR operations for a fintech/financial services business. You will manage employee records, contracts, onboarding/offboarding, and HR documentation with accuracy and discretion.

Requirements include 3–5 years of UAE HR experience, strong IT skills (MS Office, Excel), knowledge of UAE employment docs, and experience handling employee benefits and visa processes.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 3–5 years HR experience, preferably in the UAE.
• Good knowledge of UAE employment documentation and visa processes.
• Experience coordinating medical insurance and employee benefits.
• Strong IT skills with MS Office (Excel) and HR systems.
• Able to learn new software and streamline admin workflows.

Responsibilities

• Manage and maintain employee records, contracts, and HR documents.
• Prepare HR letters such as certificates, NOCs, and confirmations.
• Coordinate onboarding and offboarding, ensure timely completion.
• Maintain HR trackers, databases, and org charts.
• Support probation reviews and lifecycle processes.
• Coordinate visa, Emirates ID, and medical procedures with authorities.

Skills

MS Office

Excel

HR systems

Organizational skills

Communication skills

Attention to detail

Education

Bachelor's degree in HR/BA

Tools

HRIS

Payroll systems

Job description

About the Role:

We are looking for a proactive, organized, and tech-savvy HR Coordinator / HR Associate to support the day-to-day HR operations of our growing fintech and financial services business. The ideal candidate will have a solid HR background, strong administrative and IT skills, and the ability to manage employee documentation and HR processes efficiently.This role is suited to someone who is detail-oriented, quick to learn, comfortable working with digital tools and HR systems, and capable of taking ownership of assigned tasks while ensuring a smooth employee experience.

Key Responsibilities:

1. HR Operations & Documentation

• Manage and maintain accurate employee records, personnel files, employment contracts, and other HR documentation.
• Prepare HR letters, including employment certificates, salary certificates, NOCs, confirmation letters, and other employee-related correspondence.
• Coordinate employee onboarding and offboarding, ensuring all documentation and formalities are completed on time.
• Maintain and update HR trackers, employee databases, and organizational charts
• Support probation reviews, employee confirmations, and other employee lifecycle processes.

2. Visa & Government Documentation

• Coordinate employment visa applications, renewals, cancellations, Emirates ID processing, and medical fitness procedures.
• Liaise with government authorities, and relevant service providers to ensure timely processing.
• Monitor expiry dates for visas, passports, Emirates IDs, and other employment-related documents, ensuring renewals are initiated well in advance.
• Maintain accurate records of visa applications, approvals, and employee documentation.

3. Medical Insurance & Employee Benefits

• Coordinate medical insurance enrolments, additions, deletions, renewals, and amendments.
• Liaise with insurance providers and brokers to resolve employee queries and ensure timely processing.
• Maintain updated insurance records and monitor policy and coverage details.
• Support the administration of other employee benefits in accordance with company policies.

4. HR Systems & Digital Administration

• Maintain accurate employee information in HR systems and other digital platforms.
• Use MS Office, particularly Excel, to maintain trackers, prepare reports, manage employee data, and monitor deadlines.
• Identify opportunities to streamline HR processes through automation, digital tools, and improved documentation practices.
• Ensure HR records are securely maintained, readily accessible to authorized personnel, and handled with strict confidentiality.

5. General HR Support

• Respond to routine employee queries and provide timely support on HR policies, documentation, leave, and employee benefits.
• Assist with maintaining HR policies, procedures, templates, and onboarding materials.
• Support HR reporting, internal audits, and compliance-related documentation.
• Coordinate with Finance, IT, Compliance, and other internal teams on employee-related matters.
• Provide general HR administrative support and take ownership of additional tasks as required.

Candidate Profile

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3–5 years of relevant HR experience, preferably within the UAE.
• Good working knowledge of UAE employment documentation and visa-related processes.
• Experience coordinating medical insurance and employee benefits.
• Strong IT skills, including proficiency in MS Office, particularly Excel, and confidence in using HR systems and digital tools.
• Comfortable learning new software, managing digital records, and improving administrative workflows.
• Excellent organizational skills, attention to detail, and the ability to manage multiple priorities.
• Strong written and verbal communication skills.
• A proactive, resourceful, and solutions-oriented approach, with the ability to follow through on tasks independently.
• High standards of professionalism, discretion, and confidentiality.

What We Are Looking ForWe are looking for someone who is smart, hands-on, digitally proficient, and proactive - a person who can manage routine HR operations independently, anticipate upcoming requirements, follow up without constant reminders, and ensure that employee documentation and HR processes run smoothly.Experience in fintech, financial services, investment firms, or other regulated environments would be an advantage.