HR Operations Specialist

Terracotta Outsourcing; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Terracotta Outsourcing in Abu Dhabi is seeking an HR Operations Specialist to manage day‑to‑day HR administration, onboarding and offboarding, visa coordination, and HR documentation within our UAE outsourcing environment.

You will maintain accurate employee files, contracts, and HR letters, coordinate UAE employment visa applications, Emirates ID, and medical processes with the PRO team, and support payroll inputs.

Qualifications

• Bachelor's degree in HR, business administration, or related field.
• Experience in HR Operations or HR Administration in the UAE.
• Experience with onboarding, offboarding, and HR documentation.
• Knowledge of UAE visa procedures, MOHRE, Emirates ID, and medical processing.
• Familiarity with UAE Labour Law and employment documentation.
• Proficiency in Excel (trackers, formulas, sorting, filtering, Pivot Tables).

Responsibilities

• Manage day-to-day HR administrative and operational activities.
• Coordinate onboarding and offboarding processes.
• Prepare and maintain employee files, contracts, and HR documents.
• Coordinate UAE employment visa applications, renewals, Emirates ID, and medical procedures with PRO team.
• Maintain HRIS/ERP records and documentation trackers.
• Monitor attendance, timesheets, leave records, and document expiry dates.
• Coordinate payroll inputs with Finance.
• Prepare employment certificates, salary certificates, HR letters, and other employee‑related correspondence.
• Ensure compliance with UAE Labour Law and internal procedures.
• Respond to employee queries with HR support.

Skills

Excel

HRIS/ERP

Communication

Organizational skills

Confidentiality

Education

Bachelor's degree in HR/Business Administration

Tools

Microsoft Office

Job description

Location: Abu Dhabi, UAE

Company: Terracotta Outsourcing

Work Arrangement: Full-time | On-site

About Terracotta Outsourcing

At Terracotta Outsourcing, we drive business growth through recruitment, manpower outsourcing, visa outsourcing, EOR/PEO, payroll, PRO services, business setup, and corporate solutions across the UAE.

We are looking for a detail-oriented, organized, and proactive HR Operations Specialist to join our growing team in Abu Dhabi.

The ideal candidate will have hands‑on experience in HR administration, employee onboarding and offboarding, employee documentation, visa coordination, and HR operational support, preferably within an outsourcing, manpower, staffing, or recruitment environment.

Key Responsibilities

• Manage day-to-day HR administrative and operational activities.
• Coordinate employee onboarding and offboarding processes.
• Prepare and maintain employee files, employment contracts, offer letters, and HR documentation.
• Coordinate UAE employment visa applications, renewals, Emirates ID, and medical fitness procedures with the PRO team.
• Maintain accurate employee databases, HRIS/ERP records, and documentation trackers.
• Monitor employee attendance, timesheets, leave records, and document expiry dates.
• Coordinate with Finance and Payroll teams for monthly payroll inputs.
• Prepare employment certificates, salary certificates, HR letters, and other employee‑related correspondence.
• Follow up on pending employee documents and ensure compliance with internal procedures and UAE Labour Law.
• Provide HR administrative support and respond to employee‑related queries.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Previous experience in HR Operations, HR Administration, or HR Support within the UAE.
• Experience in employee onboarding, offboarding, personnel files, and HR documentation.
• Knowledge of UAE employment visa procedures, MOHRE, Emirates ID, and medical processing.
• Familiarity with UAE Labour Law and employment documentation.
• Good knowledge of Microsoft Office, particularly Excel (trackers, formulas, sorting, filtering, and Pivot Tables).
• Experience with HRIS/ERP systems and payroll coordination is an advantage.
• Strong organizational, communication, coordination, and follow‑up skills.
• Ability to manage multiple tasks while maintaining accuracy and confidentiality.

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